Warehouse Associate

Tenna is searching for a highly motivated and detail-oriented Warehouse Associate to join our collaborative team. As a Warehouse Associate, you will be responsible for accurately picking, packing, and shipping orders to customers, processing returns, and verifying if the products work correctly before shipment and upon return. You will also use software tools such as Salesforce, Excel, and other systems to process orders and returns. If you thrive in a fast-paced warehouse environment, have a keen eye for detail, and enjoy working with technology-driven logistics solutions, the Warehouse Associate role could be the perfect opportunity for you – apply now!

Your Responsibilities:

• Fulfills customer orders by picking, packing, and shipping inventory. 
• Ensures all shipping labels and documentation are correctly generated and placed on outgoing orders.
• Reviews sales orders and ensures all picked orders match the customer’s requirements. 
• Performs the inbound and outbound quality control (QC) process. 
• Processes returns by following our Return Materials Authorization (RMA) procedures.
• Ensures all returned and newly received inventory is put away correctly.
• Helps with monthly cycle counting and other inventory control processes as needed.
• Uses MS Excel and MS Word for miscellaneous inventory control tasks. 
• Correctly enters product information into our internal and vendor systems. 
• Follows all lithium battery shipping procedures.
• Adheres to safety protocols and standards at all times.
• Assists in keeping the warehouse organized and clean.
• Assists with loading and unloading inventory.
• Uses carts, hand trucks, and pallet jacks to receive and move inventory.
• Moves, stacks, and stores pallets per our safety protocols. 

Qualifications:

• 2+ years of experience in warehouse shipping, receiving, and inventory management.
• 1+ years of experience operating pallet jacks is a plus.
• Proficiency in using mobile devices such as smartphones and tablets for warehouse operations.
• Hands-on experience with inventory and order management software, including Excel, MS Word, and other tracking systems.
• Experience using various computer programs for inventory control and stock management.
• Ability to lift up to 50 pounds and perform tasks that require standing, squatting, walking, reaching, kneeling, and bending for extended periods.
• Ability to work independently, demonstrating self-motivation and accountability.
• Strong attention to detail and accuracy in order processing, inventory tracking, and record-keeping.
• Excellent verbal and written communication skills to effectively interact with customers, internal teams, and vendors.
• Highly organized and diligent in managing inventory data and order fulfillment processes.
• Hardworking, dedicated, and adaptable, with a strong service-oriented mindset and a "do what it takes" attitude.

What you need to know:

• Full-time opportunity.
• Work schedule: Monday - Friday, approximately 8:00am - 5:00pm EST.
• Location: Langhorne, PA. Must have reliable transportation to and from Langhorne, PA.
• Must be able to stand, walk, pull, reach, kneel, bend, and lift up to 50 pounds throughout the workday.
• Ability to operate a pallet jack is required.
• Opportunities for growth and personal development within a highly dynamic team.
• Robust, low-cost benefit packages are offered. Benefit coverage begins on the first date of employment.
• Paid Time Off and Volunteer Time Off are offered.
• 401k match. Dependent Care offered. Employee referral bonuses.