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**Please note that this position will be required to work from our Indianapolis, IN office at least two days per week**
Zylo is the enterprise leader in SaaS Management, enabling companies to discover, manage, and optimize their SaaS applications. Zylo helps companies reduce costs and minimize risk by centralizing SaaS inventory, license, and renewal management. Trusted by industry leaders, Zylo’s AI-powered platform provides unmatched visibility into SaaS usage and spend. Powered by the industry’s most intelligent discovery engine, Zylo continuously uncovers hidden SaaS applications, giving companies greater control over their SaaS portfolio.
With more than 30 million SaaS licenses and $34 billion in SaaS spend under management, Zylo delivers the deepest insights, backed by more data than any other provider.
Overview
Reporting to the Sr. Director of Data Operations, Zylo is looking for an Associate Data Analyst to create a source of truth - by cleansing and validating financial and renewal metadata - enabling customers the ability to maintain and govern their SaaS ecosystem in the continually expanding SaaS landscape. Additionally, this role will be impactful by providing industry-leading service and assisting in process automation to drive scale.
What you will do
- Assist in maintaining customer data by performing routine data refreshes, validating inputs, and ensuring data accuracy.
- Support the Contract Concierge service by entering and organizing customer supplier contract data, ensuring key metadata is accurately recorded.
- Identify and escalate customer data issues to senior team members for resolution.
- Ensure consistency and accuracy in data entry and updates.
- Provide internal teams with necessary financial and contract data to support customer needs.
- Communicate with internal stakeholders to clarify data requirements and follow established processes for data updates.
- Work collaboratively with cross-functional teams to support ongoing customer and operational initiatives.
- Adhere to service level agreements (SLAs) for data-related deliverables.
- Follow internal processes to enhance operational efficiency and contribute to process improvements.
Requirements
What you need
- Expertise in Excel using advanced formulas
- Excellent problem-solving and troubleshooting skills
- Aptitude to oversee projects across multiple customers and be entrusted to meet strict timelines
Nice to have
- Knowledge of Python to extract, transform, and summarize data
- Experience understanding and working with millions of rows of data
- Strong understanding of data ETL processes and data manipulation
At Zylo, we’re committed to Growing Stronger Together by fostering a diverse and inclusive workplace. We believe that a variety of perspectives not only fuels innovation, but also allows us to better serve our diverse customer base. If you meet the essential qualifications, we encourage you to apply and join us on this journey. Still growing in your career? Connect with our talent community—we’re always looking for future Zylos who share our passion for continuous learning. Salary Description$50,000 - $60,000 Annually
