Job Functions1. Facilities Management2. Security Measures3. Data Center Management4. Technical Documentation5. Budgeting and Expenditure Planning
Job Requirements1. NATO SECRET clearance2. Higher vocational training or secondary educational qualification with relevant experience3. Technician level experience in installing information technology related facilities4. Proven experience working inside and/or supporting a Data Center5. Practical experience in the implementation, testing and maintenance of modern communications, or information systems
Skills1. AC Power management2. HVAC management3. Premises security4. Vehicle management5. LAN and WAN environment1. Communication skills2. Problemsolving skills3. Teamwork skills4. Leadership skills5. Adaptability to new technologies and environments
Description
Previously submitted candidates were non-compliant for the following reasons: CV did not show any evidence of knowledge or experience in facilities management, to include AC Power management, HVAC management, or managing the physical aspects of a data center. Claims of experience with facilities management, premises security, power management, and vehicle management are not supported by candidate's training, certification or prior job experience. CV did not show any evidence of knowledge or experience in facilities management, to include AC Power management, HVAC management, or managing the physical aspects of a data centre. Candidate had mention of some relevant experience in his CV, however, during phone Interview we determined it would not be sufficient to come up to speed quickly in the role. CV did not show any evidence of knowledge or experience in facilities management, to include AC Power management, HVAC management, or managing the physical aspects of a data centre.
Deadline Date:
Wednesday 2 April 2025
Requirement:
Principal Technician (Facilities Management)
Location:
Norfolk, VA, US
Full Time On-Site:
Yes
Time On-Site: 100%Total Scope of the request (hours): 836Required Start Date: 12 May 2025End Contract Date: 31 December 2025
Required Security Clearance:
NATO SECRET
Duties and Role:
Under the direction of the Head of Enabling Services Branch, the contractor:
- Evaluates placement results of staff and equipment according to space planning and requirements;
- Monitors environmental, safety and equipment requirements and conditions;
- Monitors and updates processes and procedures to develop and maintain security in the workplace;
- Interacts with customers and vendor support staff to resolve complicated problems;
- Participates in coordinating the design and construction of new or enhanced facilities;
- Tests and evaluates various types of exterior and interior security devices and systems;
- Proposes and implements reasonable and appropriate security measures;
- Assist in coordination with legal counsel in response to litigation claims;
- Conducts investigations of internal thefts and vandalism;
- Works with all major types of premises security practices, tools, and technologies;
- Oversees specific initiatives and practices that enlist employees in loss prevention efforts;
- Serves as the Data Center Manager, tracking all inbound / outbound equipment and materials to maintain positive accountability;
- Coordinates Data Center facility management support (HVAC filter replacement, facility power, etc.) with host nation entities;
- Creates and maintains Standard Operating Procedures for the CSU Norfolk Data Center;
- Creates Bill of Materials (BoM) for facility related requirements;
- Attend meetings working in partnership with different stakeholders to deliver services and meet customer requirements;
- Adheres to and provides oversight of Health & Safety requirements during all Data Center activities;
- Acts as the CSU Norfolk technical liaison with outside contractors for all electrical, environmental or other facilities-related infrastructure work supporting NCI Agency controlled Data Centers and Communications closets;
- Maintains sound knowledge of implemented technologies, applicable NATO policies and industry standards;
- Oversees vehicle fleet contracts with servicing and maintenance providers;
- Prepares and tracks vehicle servicing schedules to minimize downtime while ensuring compliance with regulations;
- Contributes to budgeting and expenditure planning and monitoring;
- Deputize for higher grade staff;
- Perform other duties as required.
Requirements
Skill, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- Higher vocational training in a relevant discipline with 3 years post-related experience;
- Or a secondary educational qualification with 5 years post-related experience;
- At least 3 years technician level experience installing information technology related facilities, such as server farms or technical control facilities, including equipment racks, equipment and cabling;
- Proven experience working inside and/or supporting a Data Center;
- Practical experience in the implementation, testing and maintenance of modern communications, or information systems in a LAN and WAN environment;
- Knowledge of bonding and grounding requirements for communications equipment racks;
- Experience utilizing power tools such as drills, electric screw drivers, metal cutting / grinding devices;
- Good knowledge of UTP, Fibre Optic, Serial and Coaxial cabling standards and limitations;
- Good knowledge of recent technological developments in communication management systems and LAN / WAN environment;
- Experience of preparing technical documentation and Standard Operating Procedures;
- Experience managing vehicles, optimizing their use and scheduling maintenance
- Experience with Facilities Management;
- Experience with Premises Security.
Desirable Experience and Education:
- Design experience with all power aspects required to support a medium sized Data Center;
- Design experience with all environmental aspects, including cooling, to support a medium sized Data Center;
- Design experience with uninterruptable power (both generator and battery) power fault tolerant solutions to support a medium sized Data Center and Communication closets;
- Experience with configuration management tools and software such as: Patch Manager, Cable solve and Microsoft Visio;
- Experience working in ITIL environment and familiar with the concepts (certification would be a plus);
- Certified Data Center Design Professional (or equivalent);
- ASIS Facility Security Design (or equivalent);
- Extensive knowledge of NATO TEMPEST zoning requirements;
- Knowledge of NATO responsibilities and organization, including ACO and ACT.
- Prior experience of working in an international environment comprising both military and civilian elements
Life at EMW, Inc.
EMW, Incorporated, a Northern Virginia USA-based company since 1995, provides excellence in Systems Integration and Technical Services in the fields of Information Technology, Networks and Telecommunications to Commercial, Government, and International organizations worldwide using a Customer-First attitude. EMW's vision is to deliver value added and technologically advanced products and services fulfilling all of its customers needs. EMW's value added offerings in expert systems and integration of information and communications technologies include the following core competencies: Advanced voice, data, and video convergence solutions Network security solutions and services Transmission media design, planning, deployment, and maintenance Operations and maintenance support services and solutions for WAN/LAN, desktop, file/server environments Logistics business processes and asset management products and services Software development and customization services EMW, Inc. is a US Small Business Administration (SBA) Certified program participant and maintains a US Government Services Administration (GSA) Schedule contract, number GS-35F-4931H as well as a NATO Basic Ordering Agreement (BOA), number 9858 with the NATO C3 Agency, encompassing all of its products and services offerings. EMW has offices in Herndon, Virginia, USA; Mechelen, Belgium; Beijing, China; Johannesburg, South Africa; and Dubai, United Arab Emirates. For additional information, please contact: Kamal Raychaudhuri EMW, Incorporated 13873 Park Center Road Suite 225 Herndon, VA USA 20171
Thrive Here & What We Value- Prior experience in an international environment comprising both military and civilian elements- Knowledge of post related applications like Desktop Alert, Jira Software, Adobe Creative Cloud Products- Experience with data modelling of complex systems- Desirable: Experience in NCIA processes and procedures.- A thorough knowledge of one of the two NATO HQ official languages, both written and spoken;- A good working knowledge (spoken) of the other NATO official language- On-site work required- 100% time on site- Full-time position- Familiarity with state-of-the-art technologies relevant to software engineering- Familiarity with cloud computing, SaaS, knowledge of Microsoft Azure</s>