Manager, Technical Back Office

SauceBrazil | Argentina | Chile | Colombia | MexicoRemote, Onsite

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains.

Sauce is looking for a Back Office Manager to lead and optimize our back-office operations. In this role, you'll manage a team responsible for creating

WordPress websites, landing pages, and marketing materials

, while also driving process automation and workflow efficiencies. You’ll collaborate across departments to improve data management and support internal teams with streamlined, scalable solutions. If you're highly organized, tech-savvy, and passionate about automation, this role is for you!

What You'll Do:

Team Leadership: Manage a team of back-office representatives responsible for designing WordPress websites, landing pages, and flyers to support business operations.
Process Automation & Optimization: Identify and automate manual procedures by implementing no-code workflow automations, designed templates, and standardized processes.
Cross-Department Collaboration: Lead cross-functional workflows, ensuring smooth data input, tracking, and information transfer across teams.
Pipeline Management: Oversee the back-office support pipeline, ensuring internal teams receive efficient and high-quality assistance.

What You Bring:

Strong expertise in WordPress website design, templates, and automation.
Proficiency in no-code workflow automation tools like Zapier, Make, Airtable, Notion, etc.
Strong organizational and team management skills, with experience leading remote teams.
1-2 years of managerial experience in a remote or tech-driven environment.
1-2 years of experience in back-office or support functions.
Professional-level English proficiency to collaborate with global teams.
Availability and willingness to work US business hours (EST or PST preferred).

Bonus Points (Nice to Have):

Experience with POS integrations, especially Toast.
Ability to streamline data processes using AI tools.
Background in the food delivery or restaurant tech industry.

What We Offer:

Strong & Competitive Compensation Package
Monthly Wellness Stipend
Flexible Work Environment
Paid Time Off Policy, Including Local Holidays
Friendly Environment Where You Can Reach Your Full Potential and Grow Your Career

Sauce is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws.

We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.Apply for this job

Life at Sauce

“Salesforce is better with Sauce” At Sauce, we believe Salesforce has the potential to transform every business, and every business should be empowered to realise that potential. We like to challenge and focus on business problems while collaborating and thinking differently. We help our customers get ahead of the game and set themselves for future successes. We believe our key differentiators are our two mindsets “first, do no harm” and “do what is right”.While our competitors often think in terms of projects, we prefer to think in terms of transformations.We believe businesses realise the maximum value from Salesforce by having a coherent, well-planned strategy, roadmap and desired target state; enabling quicker and deliberate realisation of incremental value.We are pure-play Salesforce experts with 100% Salesforce certified professionals. We have been working on the platform for the last 10 years and have deep experience in various domains such as state government, finance, not-for-profit, real estate, insurance, education and professional services.If you are a progressive client looking to create growth through delivering better service experiences for your customers and staff; if you are an advocate for innovation, have embraced Salesforce but want to be confident that your business is getting the most from your investment, you need to add \Sauce\ as an important ingredient to the mix.After the implementation of your transformation project, you have the ability to continue to engage Sauce in a \Flexpert Services\ capacity. As part of our services offering, we offer ongoing maintenance and enhancements of the platform on a need basis.

Thrive Here & What We Value1. Strong & Competitive Compensation Package2. CompanySponsored Insurance Package (Health, Dental, Vision, Mental Health)3. Paid Parental Leave4. Flexible Work Environment5. Responsible Paid Time Off Policy6. Monthly Team Dinners & Activities!