Ready to be a part of something big? Join our team at SoundHound AI, where AI innovation and real-world impact come together. We unite voice AI, generative AI, and conversational AI to deliver powerful AI solutions that reimagine how people interact with the products and services they rely on. Whether it’s voice-enabling vehicles, streamlining patient journeys, or enhancing customer service, our multilingual, omnichannel AI technology touches the lives of hundreds of millions of people around the world.
The Senior Project Manager, Delivery is a key member of the Enterprise team. This role partners with our clients to lead implementations of SoundHound’s conversational AI platform with organizations nationwide. The Senior Project Manager is the go-to person for the internal engineering teams and client technical teams. The position leads these teams through the implementation phases, to the go-live moment. The role sets them up for a successful long-term experience with our integration service.
This position requires people skills, project management prowess, and technical expertise.
In this role, you will:
- Have a firm understanding and commitment to the end-to-end plan to accomplish client engagement goals.
- Manage multiple, active work streams with clients and serve as their trusted liaison.
- Build a project plan using our standard implementation template to deliver on the cognitive use case implementation.
- Lead daily stand-ups to elicit discipline toward delivering results.
- Write, defend, and execute business cases and value propositions
- Solve complex business problems through top-down thinking
Qualifications:
- 5+ years of project management experience
- 3+ years of experience managing internal and external relationship management
- 3+ years of experience in managing technical teams in a direct or matrixed capacity
- 2+ years of industry experience in one of the following verticals: Financial, Professional Services, Technology Services, Media, Insurance, Healthcare, Finance, Telecommunications, or Government
- Proficient with Atlassian and Google products and can successfully implement all aspects of agile
- Experience managing delivery risks by addressing exceptions and making thoughtful escalations
- Proven ability to lead, collaborate, and mentor, demonstrating professional etiquette in all interactions
- Ability to effectively communicate with technical and non-technical audiences, including client executive teams.
- Ability to incorporate the voice of the customer and your peers into process, product, and professional development
- Knowledgeable in AI/cognitive and machine learning domains
This position is available for remote work across the Pacific (specifically, Los Angeles area) timezone(s) in the United States, except for the states listed below. (** SoundHound AI DOES NOT offer employment in Alabama, Alaska, Arkansas, Delaware, Iowa, Maine, Mississippi, Missouri, New Hampshire, North Dakota, Rhode Island, South Carolina, South Dakota, Vermont, West Virginia, Wisconsin, and Wyoming.The estimated salary for this position is $102,000 USD - $126,000 USD plus equity. In addition to salary and equity, you will receive comprehensive healthcare, paid time off, and other benefits.
Our recruiting team will provide a specific salary range based on location and years of experience.By working at SoundHound AI, you will join hundreds of employees across the globe who strive every day to create exceptional AI-powered experiences for customers, employees, and patients. We are a values-driven company that is supportive of one another, open and honest, undaunted by challenges, nimble and focused, and determined to excel and win.Our mission is to build voice AI for the world and use our global, diverse perspectives to achieve real generational breakthroughs.
SoundHound ensures that individuals with disabilities are provided reasonable accommodations to participate in the interview process, perform essential job functions, and receive other employment benefits.Learn more about our philosophy, benefits, and culture at https://www.soundhound.com/careers. To view our job applicant privacy policy, please visit https://static.soundhound.com/corpus/ta/applicantprivacynotice.html.#LI-Remote#LI-ST1
