Razorpay was founded by
Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business.
Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).
The Role:
As Senior Manager Business Partner,
● You are the custodian for the implementation of People Strategy for your business units.● You own end-to-end People Operations function within your business units (with support roles inTalent Acquisition and Development).● You are also the owner of the core PeopleOps processes that you are responsible forRoles and Responsibilities:Business Acumen: You must maintain an understanding of the organization’s vision, mission,values, and goals.
The expectation is to Understand RZP business, and products. Have an in-depth understanding of your own Business function that you support.● Excellent stakeholder management: You must work closely with Functional and Sub-FunctionalHeads to enable business outcomes from an HR Standpoint by Identifying Opportunities for HRInterventions, Post identification aligning businesses to work together, and driving them forsuccessful outcomes.● Result Orientation & Problem Solving: With support, you must adopt a solution-orientedapproach to solve problems smartly. Lead with creative, effective, practical, and spontaneousactions or solutions faced at work. With direction, able to debug and root cause issues. You areexpected to be agile and display ownership and commitment to tasks. Must have a result-orientedapproach to situations and move swiftly from thoughts to action. Have a fair understanding ofquality work vs timely delivery of results.● Own 3P’s: Have a deep understanding of HR processes and activities both in general and in thecultural context. Drive the Agenda of 3P`s - Policy, Process, and Practices in alignment withBusiness with the mindset of improving efficiency.●
Partner in Talent sourcing to help build org:
Helping Business Find Culture Fit Candidates.
Coaching, Guiding Interviewers, Stakeholders for alignment.●
Drive Change management:
Establish an understanding of the short- and long-term goals of
planned organizational changes. Assess the HR implications of planned organizational changes.● Employee Engagement & Retention: Regular Pulse Check of Employees through Connects. Beon the ground with employees to understand their pain points and areas of improvement. Analyzepast attrition trends and prepare retention strategies for respective units, functions, anddepartments. Tracking and Publishing Weekly Reporters - Attrition, Emp Connect, EmpGrievance. Drive the engagement survey and action planning for respective business units.● Drive Performance: Partner to develop a performance management system that aligns individualperformance objectives with organizational strategic goals.
Partner to create a timeline for theexecution of performance management evaluations. Coach managers in how to set goals andexpectations with employees. Responsible for timely and quality completion of reviews withfollow-ups and ensuring effective calibration to raise the bar and open communication betweenmanager and employee. Develops and uses collaborative relationships to facilitate theaccomplishment of work goals.
Mandatory Qualifications:
● 9-11 years of proven HRBP experience in a fast-paced/startup environment● Managed an HC Size of 200-400 Folks● You are Gritty and a Hustler: strong on execution, high creativity, and an ownership mindset tosolving employee challenges and issues● Meaningful relationships are your thing. You excel at making a connection with those around you● You are told that your proactiveness and flexible style are what makes you a great partner andcollaborator●
You are an Excellent Communicator- A clear, approachable, and friendly communication style,
both written & verbal, and the willingness to tailor your message to different audiences● Experience with core HR domains, including Org Design, Performance Management, labor laws,Change Management & Implementing HR Policies & Processes.● Strong Analytical, Logical, and Numerical AptitudeRazorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc.
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