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Senior Communication Designer


Razorpay was founded by
Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business.

Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). 

The Role: 


If you’re someone who is versatile and can switch across mediums while telling stories through digital design - you’re in the right space. It’s quite possible that today you might be optimizing GTM pages and the next day you might be working on our corporate cards. The nature of the work is quite vast and challenging. You’re someone who believes in prioritizing craftsmanship over just getting it done, caring deeply about users' needs over building something generic and getting the last detail right over hovering on the surface. 

Roles and Responsibilities:


Brand strategy & Designing for growth


  • Identifying and refining the key experiences on our website with a mindset to constantly experiment with a clear hypothesis.
  • Create, maintain, and manage the visual systems, brand identity, production quality, and style guide.
  • Understanding customer needs and requirements for physical products such as corporate credit cards (plastic and metal), conceptualizing product design, outlining technical specifications, creating models with vendors and testing product prototypes, crafting the unboxing experience and end user communication assets.
  • Develop a distinct form of storytelling for the brand by focusing on the latest trends, styling advice, and engagement data from past campaigns.
  • Think on a campaign level and execute big-picture ideas. Create unique, compelling visual content that engages new and potential customers, reflects the consumer mindset and amplifies growth metrics, and supports key business initiatives.
  • Conceptualize new and innovative ways to incorporate content and commerce. Deliver brand and product storytelling consistently across all channels like websites, e-mailers, landing pages, collaterals and growth campaigns.

Project ideation


  • Deliver insight, direction, and feedback on projects in all stages of production. Facilitate fresh and inspiring creative direction that helps to clearly communicate through our products.
  • Kick-off brainstorms with the marketing, sales and the PR team.

Design advocacy and evangelism


  • Be a strong advocate for exceptional visual experiences and demonstrate their impact. Evangelize the goals of design and communicate them to the marketing, product and other teams in the organization.
  • Should be obsessive over details and have an extensive understanding in overseeing the implementation of visual systems with accuracy, consistency, and high levels of quality.
  • Represent Razorpay outside by speaking in external design conferences/meetups, publishing blogs/articles or running events.

Resource management and collaboration


  • Take responsibility for the growth of the communication designers in the Capital design team. Help them grow their soft and hard skills. Help them define their career paths, identify opportunities and level up to do the best work of their lives.
  • Take responsibility for attracting and hiring excellent people across Razorpay. You’ll work to create the systems for you (and others) to effectively evaluate and hire designers.
  • Build strong relationships throughout the company to help unify our narrative and amplify our mission internally and externally. Work closely with Marketing, Product, Engineering & Sales partners of your business unit to deliver delightful customer experiences.

Manage the team and the work


  • Mentor a team of communication designers and guide them along their careers and personal       growth areas.
  • Along with the design managers, manage various design projects and their priorities. Help the team in resolving blockers. Ensure the output meets business goals, deadlines and design excellence.

Mandatory Qualifications:


  • You are someone who increases the effectiveness of the entire team, not just in your business unit – a leader and an example-setter for the entire Capital design team. Your processes are celebrated, emulated and copied by teams in and out of the organization.
  • You are an amazing designer who has shipped out many great designs.
  • At least 3-5 years of experience in designing digital assets and physical products. A portfolio of inspiring design work, executed either by yourself or a team that you led, conveys an ability to ship successful products that people love.
  • A great understanding of Branding and Visual Design with relentless attention to detail and consistency.
  • Awareness and practical understanding of current technologies, and their application and relevance to digital media and consumer consumption.
  • You’re creative-minded and intensely customer-focused. You care about design all the way from a strategic level down to design details and getting the pixels right.

Location: Bengaluru 


Important Links: 


Razorpay Official LinkedIn PageRazorpay Design PageRazorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter

Life at Razorpay Software Private Limited

We are a spirited, ambitious and bunch of fun folks who have taken up the challenge of transforming the way businesses accept digital payments in India. We have gone from offering a pure payment gateway to offering a product suite that manages the entire payments lifecycle for all businesses, from startups to SMEs to large enterprises. We are a payment solution for forward-looking businesses. We enable online merchants with any payment need to easily accept, process and disburse payments through the most developer-friendly APIs, easy integration, onboarding processes and truly involved customer support. Our customers swear by our tech and UX, and we are ecstatic to see people enjoy the results of our fanatic focus on making online payments simple and accessible. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers and above all people who are dreamers and doers at the same time. We are also powered by an enviable list of investors, who guide us to deliver outstanding outcomes and lead the way in redefining payments. Together we say - 'The Future of Payments is Here' OUR CULTURE We think you can do your best with a freedom to experiment, sense of ownership of your work, license to fail and when you have peers who care just as much as you about their art. We default to transparency because everyone can contribute to anything, and it's only possible if you get to know what's going on. Meetups, gaming, movies, team outings, celebrations, conferences & events, are some of the things we enjoy. AND YOU ARE Someone who thinks learning is the aim of life. You don't want to hide behind a mundane corporate job, a cog in the bigger scheme that's unknown. You want to own what you do and drive it to completion, with a touch of perfection befitting your zeal for your work. You swear by perfection and you bow to the church of research-based innovation. You love your tech and automation is your religion. Now that you know us and we know you, let's talk about what you can work on at Razorpay. CONTACT US Email: jobs@razorpay.com
Thrive Here & What We Value1. Equal Employment Opportunity Policy2. Welcomes interests and applications from all groups and communities across the globe3. Open Communication4. Innovative Technology5. Customer-Centric Approach6. Robust Technology7. Comprehensive and Holistic Thinking8. Diverse Range of Products and Features9. Mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes10. Innovation and Change-Driven Perspective
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