Overview:
As a Program Manager within the Business Enablement team, you will play a pivotal role in driving organizational transformation initiatives and ensuring the seamless implementation of strategic projects. Reporting to the Director, Business Enablement, you will partner closely with cross-functional teams to provide visibility, coordination, and successful delivery of products and services across the organization. This role requires an individual who is not only adept at managing complex programs but also has a strategic mindset to align teams with organizational goals.
Key Responsibilities:
- Stakeholder Engagement and Partnership: Develop and manage strategic relationships with key stakeholders across the enterprise to advance business goals. Collaborate with cross-functional teams, identifying interdependencies and potential risks to ensure alignment and smooth execution of business objectives.
- Program Management and Delivery: Oversee the entire life cycle of multiple projects, from planning through to execution, ensuring consistency with organizational strategy. Lead the coordination, implementation, control, and completion of specific projects while managing timelines, budgets, and resources.
- Risk Management and Reporting: Monitor and report on the progress of project activities, identifying key milestones, risks, and conditions that could impact project cost or schedule. Proactively address issues before they become significant roadblocks.
- Special Projects Leadership: Lead and execute special initiatives that require research, analysis, and recommendations on a variety of business-related topics. Collaborate with relevant shared services functions to implement solutions against planned objectives.
- Goal Setting and Standards Development: Drive the establishment of consistent goals, program standards, and operating procedures for programs. Ensure programs are aligned with pilot program standards and properly maintained prior to full-scale expansion.
- Change Management: Facilitate smooth transitions for teams adopting new processes, tools, or technologies. Develop communication strategies and user adoption plans to ensure seamless change management.
- Evaluation and Metrics: Develop and track key performance indicators (KPIs) to measure the success and effectiveness of enablement programs. Regularly assess progress and adjust as necessary to optimize outcomes.
Skills and Expertise:
- Project Management: Ability to plan, execute, and monitor enablement initiatives to ensure successful outcomes.
- Communication and Presentation: Strong presentation and communication skills, with the ability to clearly articulate complex business concepts.
- Analytical Expertise: Ability to analyze data and identify trends, using insights to optimize program performance.
- Change Management: Expertise in facilitating smooth transitions during process changes, technology adoptions, or organizational shifts.
- Cross-Functional Knowledge: Deep understanding of various business functions, their challenges, and specific needs, ensuring enablement initiatives are tailored to drive optimal outcomes across the organization.
The Program Manager, Business Enablement, will be key in shaping the future of the organization through impactful programs, ensuring alignment with business goals and contributing to the company’s overall success.
Minimum Qualifications:
- Bachelor's degree or equivalent practical experience, Project Management Professional (PMP) certification a plus.
- 5 years of experience in management consulting, operations, business strategy, or corporate advisory; OR 8 years of experience with an advanced degree.
- 5 years of experience working with functional stakeholders.
- 5 years of experience developing business strategies or managing cross-functional initiatives.
Preferred Qualifications:
- Proven track record of relationship-building, cross-functional stakeholder management, and leadership through influence.
- Strong ability to influence without direct authority, working effectively with technical, sales, and other cross-functional or matrixed teams.
- Expertise in collaborative environments, with excellent communication skills to represent complex business concepts to leadership.
- Advanced program management, problem-solving, investigative skills, and the ability to make informed business decisions.
