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Warranty Representative

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Schell Brothers is Delaware’s largest private home builder with additional divisions in Richmond, Nashville, and Boise. Our mission is to bring happiness to ourselves and our homeowners by not only creating exceptional homes and communities but also providing an extraordinary home buying experience. Our employees are passionate about their jobs and believe in happiness, positivity and collaborating with others.  We are looking to hire a Warranty Representative to join our team. The Warranty Representative (WR) isn’t stuck in an office.

They are out in the field working on service request items and service orders while making sure they are completed in a timely manner. The WR coordinates the service orders with the homeowner and our trade partners. At times you may paint, drywall, fix light trim and do some carpentry work. Our goal is to find someone who will strive to treat homeowners with kindness and to ensure they are informing the homeowners of every step in the process.Happiness is our number one priority and working at Schell Brothers is awesome! We work hard, but also get to enjoy sweet perks like: unlimited time off, generous benefits, and employee appreciation events. Requirements Basic Qualifications: 

  • High school diploma or GED.
  • Valid driver's license.
  • Must be able to lift 50 pounds at times. 

Preferred Qualifications: 

  • Previous experience including, but not limited to, quality assurance and customer care/warranty.
  • Resume demonstrates ability to function well in a high-paced environment.
  • Comfortable with technology and proficient with MS Office Products.
  • Positive and caring attitude.
  • Outgoing, professional demeanor.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Able to collaborate with other Team Members.
  • Strong work ethic, reliable, punctual, and honest. 
  • Ability to prioritize tasks.

Life at Schell Brothers

Thrive Here & What We Value1. Collaborative Environment | 2. Professional Development Opportunities | 3. WorkLife Balance | 4. Recognition for Achievements | 5. Positive Workplace Culture</s> | 1. Providing Professional and Cheerful Service to All Customers, Passengers, and Visitors | 2. Ensuring Accuracy and DetailOriented Work Product | 3. Striving for Excellence in the Delivery of Services | 4. Contributing Member of the Skyline Team to Enhance Quality of Services</s> | Unlimited time off | Medical benefits | Employee appreciation events</s> | 1. Positive and Caring Work Environment | 2. Passionate Employees | 3. Collaborative TeamOriented Culture | 4. MissionDriven Company | 5. HighQuality Work</s> | Collaborating with others and striving for continuous improvement | Providing an extraordinary customer experience | Bringing happiness to ourselves and our homeowners by not only creating exceptional homes and communities but also providing an exceptional customer experience.</s> | Generous benefits | 1. Positivity | 2. Collaboration | 3. Exceptional Homes and Communities | 4. Extraordinary Home Buying Experience</s> | 1. Collaborative mindset | 2. Resultsoriented work environment | 3. Proactive solutions to complex problems | 4. Emphasis on timely and budgetconscious project designs | 5. Effective communication with utility providers | 6. Site inspections for monitoring progress of multiple projects | 7. Historical analysis of project reporting</s> | Passionate about their jobs | Believe in happiness, positivity, and collaboration with others.</s> | 1. HighPerforming Professionals | 2. Exceptional Homes and Communities | 3. Extraordinary Home Buying Experience | 4. Pro Builder’s Builder of the Year Award | 5. Great Place to Work Certification</s> | 1. Highly successful residential construction company | 2. Pro Builder’s Builder of the Year award | 3. Great Place to Work certification across divisions | 4. Mission to redefine home buying experience by delivering exceptional homes and communities that inspire happiness and exceed expectations.</s> | 1. Positive Attitude | 3. Relentless Dedication to Quality | 4. DetailOriented | 5. Motivated</s> | Passionate about their jobs and believe in happiness, positivity, and collaborating with others.</s>
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