Office Administrator/ Operational Support

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Job Location:

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Job Summary:

Key Responsibilities:

• Organize and maintain electronic and paper filing systems, ensuring proper record-keeping of correspondence and other documents.
• Answering Phone calls, emails, and directing inquiries.
• Greeting visitors and managing the reception area.
• Troubleshooting minor office issues (e.g., printer problems)
• Scheduling meetings, appointments, and travel arrangements as needed.
• Operate office equipment (e.g., copiers, phone systems) and coordinate repairs as needed.
• Manage office supply inventory, placing orders as needed with appropriate approvals.
• Preparing reports, presentations, and other documents.
• Assisting with basic bookkeeping tasks (e.g., tracking invoices, budgets)
• Collaborate with the Charlotte Office Administrator on various administrative tasks.
• Assist with over-the-counter permit and utility submissions to local AHJs and utilities in our service territory.
• Prepare and distribute post-installation packets for final inspections, either by mailing or delivering to project sites.
• Work with Area Sales Managers (ASMs) and the Operations team to complete project change orders.
• Assist with generating and filing Energy Partner agreements between Renu, customers and sub contractors
• Support operations staff such as the approval coordinators, project managers and Operations leadership.
• Work with the Operations team on documenting process improvements and SOP documentation.
• Support the internal post-installation project closeout process between Renu and Sun Service.
• Contribute to project documentation efforts and maintain clear, concise communication with operations and field teams.

Qualifications:

• High school diploma or equivalent required; associate’s degree or higher in a relevant field preferred.
• 2 - 4 years of experience as an administrative associate or similar role.
• Highly proficient in Microsoft Suite (Word, Excel, Powerpoint, Outlook etc.) and Google Suite.
• Excellent communication skills both written and verbal.
• Strong organizational and multitasking abilities.
• Attention to detail and a high level of accuracy.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Exceptional customer service skills and a high level of professionalism.
• Strong problem-solving skills and a proactive approach to tasks.
• Flexibility to adapt to changing priorities and tasks.
• Positive attitude and a team player. Always willing to help and assist others as needed.

Compensation and Benefits:

• Competitive pay based on experience.
• Health insurance, dental, and vision benefits.
• Paid time off and paid holidays.
• Retirement savings plan.
• Opportunities for professional growth, training, and certification.

How to apply: