Position Overview:
Invoicing team members play an important role in the revenue cycle of Greyson by overseeing the billing of our Wholesale Accounts. Our Invoicing Team is expected to interface with various cross functional teams, including Sales, Customer Service, and Finance departments. In this position you ensure the highest possible level of service and support for assigned Wholesale customers and related invoicing, including the performance of order audits and customer account maintenance.This position will require daily interaction with Customer Service, other Invoicing specialists, Accounts Receivable, as welI as external contacts.
Duties & Responsibilities:
- Serve as invoicing point contact for designated Wholesale Accounts.
- Ensure Invoices are generated and issued timely and accurately and are consistent with customer terms
- Assist customers with invoice questions, special invoicing, reporting, corrections, and write offs as needed
- Support the reconciliation and application of unidentified cash receipts from Customers, ensuring prompt resolution
- Maintain documentation of procedures, deadlines and other customer preferences related to invoicing and interacting with assigned Wholesale Accounts
- Support month-end close with timely invoicing and ensure transactions are completed within Apparel Magic/ERP system
- Verify price Iists, freight, tax, and other necessary information per customer terms and invoice - supporting occasional audits and price changes
- Update customer accounts with current contact information for invoice remittance and follow-up
- Proactively identify billing issues and collaborate across multiple departments to resolve
- Recommendations for write-offs of aged or disputed balances are timely
- Runs routine reports and correspondence as needed
- Perform other invoicing, CX or accounting functions as directed
Qualifications:
- 2 years' experience in wholesale invoicing preferred, or equivalent order mgmt., customer experience, financial accounting experience will be considered. Experience with multiple currencies and FX preferred.
- Ability to calculate figures and amounts such as discounts, late charges, interest, commissions, and percentages
- Requires knowledge of credit and collections, invoicing, accounts receivable, and customer service principles, practices, and regulations.
- Basic math and analytical skills, Intermediate knowledge of MS Excel Required, including the ability to filter data and manage a filtered list, and use the mathematical functions
- Proficiency working within ERP software, NetSuite or Blue Cherry preferred
- Excellent attention to detail, highly organized and detail oriented to ensure accuracy
- Price list understanding
- Excellent verbal and written communication skills
- Ability to succeed in fast paced environment, action-orientated with a sense of urgency
- Strong organizational skills and the ability to succeed with self-direct work flow
- Ability to learn quickly
Education Requirements:
- Associates Degree, billing certificate, or equivalent work experience
Location:
- This is a Hybrid role that will require 2-3 days a week on-site in our Downtown Detroit office
Benefits:
Greyson is proud to offer employees a comprehensive benefits package that includes:
- Take What You Need - Unlmited PTO program
- Paid Sick Leave
- 13 annual paid company holidays
- Paid Family Leave Program (maternity and bonding)
- Company paid long-term and short-term disability insurance
- Comprehensive Medical Coverage (medical, dental, vision)
- Tax Advantage Accounts (FSA, HSA, FSA Dependent Care, 401k (match targeted for 2025), 401k Roth
55000.00 To 60000.00 (USD) Annually
