Dispatcher

Headquartered in Houston, Texas, BWC Terminals is a premier provider of bulk liquid storage and logistics services to refiners, manufacturers, and distributors of bulk liquids in North America. The Company consists of 22 sites with over twenty million barrels of storage capacity. The BWC Terminals facilities are equipped to store a wide range of petroleum, chemical, renewables, and agricultural products. Additional information about BWC Terminals is available at

PURPOSE 

DUTIES AND RESPONSIBILITIES

• Provide continual leadership and guidance to all Terminal Operations personnel ensuring correct lineups, piping systems, safety procedures, and operational procedures. Report to the Marine Supervisor, as necessary, all incidents, all safety violations, operational errors, or inadequate performance by operators. In addition, work closely with customers, agents, and surveyors. Have good understanding and knowledge of terminal operations procedures, capabilities and constraints.
• Maintain the scheduling of all marine activity, planning of tanks and infrastructure for optimization. Document all tender times. Call-in vessels, communicate and coordinate with agents, surveyors and BWC Terminals (The Company) Operations Supervisor/personnel.
• Manage / coordinate activities by priorities defined in Daily Operations Shift Pass-On. Review the Terminal Daily Operations Pass-On and assure that conflicts do not exist between Land and Marine operations activities. Report all concerns to your immediate Supervisor. Organize and provide approval of printed OSO’s and customer back-up information, and all marine operations forms and checklists.
• Coordinate, schedule and notify all 3rd party surveyors to provide for adequate time to schedule, dispatch and arrive at The Company terminal prior to vessel arrival. Minimum two-hour notice while expecting surveyors to arrive one hour prior to vessel.
• Calculate, document and record stop gauges as required and assure that 3rd party surveyors’ calculations are accurate. Stop gauges must be agreed to by Dispatcher and Surveyor prior to starting a movement.
• Obtain gauges and temperatures of all active storage tanks for daily inventory by 0000 hours each day.
• Provide a detailed line of communication to your immediate relief dispatcher during shift change. Pass on all information of active tank movements, tank under circulation, tanks being heated, fire wall drains to be monitored, any problems that may have been experienced throughout the shift, and the Land Operation Supervisor or defined daily work order, etc.
• Ensure all documentation is batched and ready prior to vessel arrival to efficiently complete a proper operations check of all plant orders to ensure all piping lineups are verified and ready for Marine vessel loading or unloading.
• Monitor to ensure pump pressures and temperature are in acceptable range and report all information for lineups and two-hour monitoring on all tanks that require circulation. Documents all start or stop times, pressure and temperatures if applicable. Ensure the operators check all pump and systems for leak detection or pressure loss and immediately secure any system in which a leak is evident. Notify your supervisor for further course of action.
• Confirm with Lead Operator that all tank valves, pipelines and systems after each product movement are closed immediately after stopping movement. Ensure all lines are pigged/blown and document pigging times online status sheet. Ensure pigging/blowing operation is documented in the operations logbook.
• Calculate and record hourly rates of all active tank movements. Communicate with Lead Operator to ensure safe-fill level is not exceeded and/or alert him when tank stop gauge is approaching. Ensure all tanks that are not equipped with an accurate radar reading or Varec gauge system are physically gauged, and temperature is recorded.
• Ensure all tanks/railcars receiving steam in preparation for upcoming activity are constantly monitored while being heated. Ensure all tanks that are not equipped with the three-level thermometer system are physically gauged and temperature is recorded.
• Ensure Boiler Log sheet is completed at least once per shift and properly documented.
• Document, record and report all tank gauging and sampling operations with independent surveyors. Assure that during these operations posted gauge heights, method of gauging/temperature are performed safely and according to all company policies and procedures. All tanks that are gauged for product movements in which an independent surveyor is involved shall require gauging both by The Company personnel (gauger) and the surveyor. Record these gauges on the daily tank gauge inventory sheet.
• Document, report and closely monitor condition of all fire wall drains.
• Monitor the terminals DSC system for inventory control levels, tank temperature ranges, line circulation activities and pump controls.
• Monitor terminal security cameras and notify the supervisor of any suspicious activity.
• Write maintenance work orders on equipment which requires Maintenance assistance and follow-up to assure that work gets completed.
• Monitor the status of all inbound and outbound product movements and the status of all maintenance and cleaning operations.
• Assure that all types of activities are passed on to the Marine Operations Supervisor at the end of each day.
• Interact and communicate with clients and co-workers in a professional and appropriate manner and respond to and give feedback in a respectful and positive manner.
• Take the initiative to identify problems, use judgment to find appropriate solutions and follow through on resolving issues in a timely manner.
• Support team efforts, actively work to generate respect and enthusiasm, cooperate with others, and actively learn from other team members.
• Reports to work on time prepared to perform the duties of the position and willing to perform the duties as workload necessitates. Also become familiar with The Company expectations such as the near miss reporting, employee feedback, and community outreach.
• Employee shall comply with applicable regulatory and The Company health, safety, environmental, and security requirements. Employee is expected to complete required training in a timely manner; perform duties in a safe and environmentally sound manner; and immediately report injuries/illnesses, environmental spills/releases, and any unsafe acts or conditions to supervision in support of continual improvement of The Company's health, safety, environmental, and security performance

EDUCATION, TRAINING, LICENSES, MINIMUM EXPERIENCE, SKILLS, LICENSES, AND QUALIFICATIONS

• High School degree or GED.
• Must have or be able to obtain a TWIC Card.
• 3-5 years terminal operator experience preferred.
• Minimum (on the job training acceptable) experience in equipment maintenance.
• Proficient with using Microsoft suite of products especially Word and Excel.
• Ability to perform basic math, read and complete documents and other paperwork as it pertains to non- and hazardous chemicals and the transfer, handling and storage of same.
• Ability to communicate effectively with customers and co-workers.
• Ability to change duties throughout the day and to work with a variety of individuals.
• Ability to interact with others in a professional and appropriate demeanor and maintain effective working relationships with staff and customers.
• Ability to work and solve problems independently with general direction from supervisor.
• Capable of reporting to work on time prepared to perform duties of the position and willingness to perform duties as workload necessitates.
• Ability to carry out the duties of this position while helping The Company to meet its mission and while adhering to policies, procedures and regulations, especially safety regulations.
• Customer service focus.
• Must adhere to all safety regulations and procedures and wear safety equipment, including respirator, shoes, goggles, gloves, and similar equipment.
• Mechanically inclined and ability and skill in connecting pipelines, hoses, drop tubes, safety cages, and similar equipment.
• Ability to perform security duties as directed by Facility Security Officer.

WORKING CONDITIONS / PHYSICAL REQUIREMENTS

Working Conditions and Environment:

While performing the duties of this position, the individual is often exposed to a variety of weather conditions, including rain and heat/cold, noise, fumes, grease, oil, noxious odors, cleaning chemicals, paints, glues, and solvents.  Approximately 80% of the workday is outdoors.

Physical Requirements/Activities:

While performing the duties of this position, the individual is regularly required to stand, walk, sit, climb and balance on ladders of heights of generally 15-60’, walk on elevated walkways, docks, railroad cars roofs and tanks, access confined areas/railroad car bottoms, carry, reach with hands and arms, use hands to finger, handle, feel, and use tools and equipment and communicate (talk and hear).  This position involves standing, bending, stooping, walking, and climbing.  Frequently the employee is required to kneel, bend, crawl, crouch, push, pull, lift, or twist.  Occasionally the employee is required to lift or exert force of more than 50 pounds.  Frequently, the employee is required to lift or exert force of up to 25 pounds.  Specific vision ability required is close vision of 20 inches or less and vision ability of greater than 3 feet.

Equal Employment Opportunity Statement