******Unless specifically contracted, resumes from recruiting agencies are not being accepted for this position.****** We are currently seeking a Tenant Account Analyst to act as the primary tenant and internal customer contact, and will also act as a liaison with our third party lease administration team.
Responsibilities include:
- Internal liaison with Leasing, Property Management, Regional Counsel and our third party lease administration team
- Review of tenant CAM & real estate tax billings
- Support internal requests for detailed lease interpretation and any supporting calculations
- Manage tenant vacates
- Review the monthly rent roll, specifically monitoring tenants awaiting rent commencement
- Process and notify tenants of changes in their rent, CAM, real estate tax and other charges
- Review late fees prior to assessment
- Run quarterly statements
- Prepare / provide due diligence documentation as required
- Primary responsibilities also include; Tenant account maintenance, collections and pursuit
- Collecting tenant rents and all other charges
- Handle all tenant discussions and communications
- Responsible for tenant accounts receivable pursuit, documentation and follow-up
- Resolve all disputed charges, including CAM, real estate tax, base rent, utility and other charges
- Research and apply unapplied cash balances
- Prepare tenant demand and default notices
- Set up and monitor payment plans
- Identify and process write-offs
- Identify tenants for legal collections (with outside attorneys)
- Manage legal collections pursuit liaising with internal and external counsel
- A/R management reporting
- Establish and maintain a healthy and productive relationship between landlord and tenant
- Special projects as assigned
Requirements:
- 2 or 4 year degree with business concentration preferred, or equivalent, relevant work experience
- 2 – 3 years’ experience in commercial real estate
- Collection experience preferred
- Ability to read and understand complex real estate based legal documents
- Real estate / commercial lease abstractions skills are a plus
- Proficiency in Microsoft Word, Excel and Outlook, with ability to quickly pick up other systems
- Strong written and verbal skills
Kimco Realty is an Equal Opportunity Employer – Minority/Female/Veteran/Disability/Sexual Orientation/Gender Identity or Expression.
