Job Description
About the Company:High end home AV integration company, that specializes in designing and whole-home systems, including security, lighting, shading, and audio-video solutions for ultra-high-net-worth clients. Known for exceptional service and cutting-edge technology, this company caters to an elite clientele who demand the highest standards of professionalism and confidentiality.Position Overview:We are seeking a highly organized and detail-oriented AV Project Support Specialist to join our team.
This role is ideal for someone with experience in the AV industry, fleet and inventory management, and high-end client service. The right candidate will be an adaptable problem-solver, comfortable working in a fast-paced environment with multiple priorities.Key Responsibilities:Operations & Logistics:
- Manage fleet logistics, including vehicle registrations, accident coordination, and maintenance in collaboration with project managers and technicians.
- Work with the fleet management firm to ensure compliance and upkeep.
- Oversee warehouse-related administrative tasks, including reconciling equipment at the end of projects.
- Handle special orders and logistics for company events, including coordinating gifts, flowers, and supplies.
- Arrange accommodations and travel as needed for employees or company events.
- Assist in organizing company-wide events, ensuring smooth execution.
Project & Client Support:
- Support active projects (~20 ongoing) as well as time-sensitive, high-priority special projects.
- Act as a liaison between the client service department and high-end clientele, ensuring seamless service delivery.
- Handle urgent client requests, including last-minute troubleshooting before major events.
- Maintain strict confidentiality, managing NDAs and background checks where required.
Required Qualifications:
- Minimum of 3 years in an administrative or operations role, ideally in AV integration, construction, or a similar field.
- Basic understanding of audio-visual equipment and technology, including major manufacturers and equipment pairings.
- Experience managing contracts, invoices, and project documentation.
- Fleet and asset management experience (company vehicles, warehouse inventory, and equipment tracking).
- Strong skills in Microsoft Office Suite, especially Excel.
- Proven ability to interact with high-net-worth clients while maintaining professionalism and confidentiality.
- Self-starter with excellent attention to detail and a strong work ethic.
Preferred Qualifications:
- Experience in event coordination and logistics.
- Background in luxury service industries.
