Responsibility:
1. Systematic order handling.
- Take care of order handling for the assigned order account
- Review and release production order via SAP.
- Monitor order due date and provide reconfirmation daily.
- Managing orders kicked out and co-ordinate with related function to solve the problem relate to the order.
- Set and control any special request relate to order handling.
2. Production planning and order fulfillment.
- Manage order scheduling and production plan for the responded order account and capacity group.
- Manage and balance loading with available capacity. Review S&OP reserved capacity against requested order.
- Co-ordinate with production team. Create a plan to fulfill each order. Manage all expedite and special request.
- Provide analysis data of production plan to Business partnership for better alignment of the whole supply chain.
3. Business Partner service and Coordinator.
- Handle order accounts separated by Business line, Production line or Type of orders. Work as the first contact channel for issue relate to order of the responded account.
- Provide necessary information to Business partners to keep the NXP supply chain running smoothly.
- Create understanding with partnership for the procedure and process of operation.
- Support partnership request and solve all related problem.
4. KPI control and improvement
- Response for managing KPI result for his/her assigned account and the KPI for the team.
- Closely monitor order and WIP status with production team to improve the performance and reduce constraint.
- Provide analysis of failure reason and action on improvement.
Qualification:
- Bachelor's degree in industrial Engineer, Business Administration or related field
- 2-4 years of experience in production planning or related jobs
- Working Knowledge of MS office ERP and MES system.
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