At ACERTUS, culture is everything. We want people to want to work here. We have weekly huddles to hear from our team on how we can improve. And guess what? We act on your ideas!
ACERTUS is a fast-growing tech-enabled automotive logistics company serving the rapidly changing finished vehicle market. We are looking for a Sales Operations Manager to join our team.In the Sales Operations Manager role, you will be managing the sales processes via direct input and experience until it is just right. The key to this role will be to implement new tools and lead generation efforts, build out knowledge of Salesforce and Pardot Advertising, and drive results through monitoring and reporting key sales metrics.
At ACERTUS, we are disruptors in the industry- utilizing data to back our strategic plans. You should be a stickler for meeting deadlines and manage high velocity and intense business operations seamlessly.Schedule: Monday - Friday 8:00am - 5:00pmPay: $105,000 - $120,000 Based on ExperienceLocation: Mission KS, St. Louis MO or Remote
What will you be doing?
- Manage VIP Client Deals.
- Pre-onboard VIP Clients w/Sales Team.
- Analyze data to identify trends, patterns, and opportunities for improvement.
- Effectively communicate analysis findings and recommendations to stakeholders, which may include business leaders, customers, and technical experts.
- Develop a deep knowledge of ACERTUS solutions to remove barriers to our customers assessing value of our offerings and ability to provide customer demo’s.
- Help design, document and maintain processes.
- Define Project Scope, Goals, and Deliverables that Support Business Goals in Collaboration with Sales and Customer Success Teams
- Effectively communicate and work with peers, other departments, and management to set internal expectations and maintain appropriate implementation project scope.
- All other duties assigned by management.
What you will be doing:
- Document and create new sales processes to increase effectiveness and efficiency for both the Account Executive and CSM teams.
- Take the lead in areas such as CRM management, sales reporting and analytics, productivity performance, bookings pipeline/funnel reviews, forecasting, and planning.
- Create reports and drive KPI goals around conversion rates, time from demo to close, average number of demos booked per month, etc. to ensure goals are being met.
- Help with account and territory design and providing pathways to achieving the financial plan.
- Develop and maintain day-to-day best practices of lead generation, pre-qualification, and sales cadence follow-up within Salesforce and Tableau.
- Train sales team on new processes or workflows
- Collaborate with the Marketing team to plan upcoming, quarterly campaign strategies and Pardot.
- Manage logistics and planning of targeted sales campaigns, both domestically and internationally, in conjunction with sales representatives and marketing
- Work with the Operations and Marketing team to ensure CRM alignment throughout the company.
- Collaborate with Enterprise Sales Managers to improve late-stage pipeline workflows and processes.
- Help drive and implement commission programs and policies.
- Must be willing and able to perform all other duties as assigned by management.
Education and Experience:
- Bachelor's degree required or relevant work experience.
- 3+ years total experience in a combination of sales, sales management, and/or sales operations required.
- Must have Salesforce Administration Certification
- Proficiency in reporting, workflows, lead and opportunity management in a CRM (e.g., Salesforce)
- Outstanding interpersonal and business communication skills
- Knowledge of Microsoft applications including PowerPoint.
- Knowledge of Salesforce, Pardot & Tableau
- Strong analytical skills with a data-driven approach to decisions.
- Personal responsibility to manage change.
Benefits
At ACERTUS we believe that our employees are our greatest asset. Our benefits include:
- Medical, Dental and Vision Insurance benefits available on the 1st of the month following your start date.
- Company Paid Time Off
- 8 Company Paid Holidays
- 401(k) with auto-enrollment at 3% starts on the 1st of the month following your start date. (must be 21 years of age)
- Tuition Reimbursement
- Casual Dress Code
About ACERTUS
ACERTUS is an automotive logistics provider that utilizes technology to provide unparalleled service and visibility into the transportation process accompanied by a full suite of vehicle lifecycle solutions. Our people, process, and innovative technology are the engine behind our relentless drive to deliver. We believe in enhancing our customers’ experience by providing end-to-end solutions throughout the lifecycle of a vehicle. ACERTUS offers a suite of vehicle transportation services, customizable technology, a national title and registration platform, compliance services, final mile, and a growing vehicle storage footprint throughout North America.
ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
