Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both residential and business purpose loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers are not loan numbers — they’re homeowners.
Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up.
Join us on Our Journey
Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for
a Post Closer
to join our team!Reporting to Originations Leadership, this position is responsible for ensuring the accuracy, completeness, and compliance of closed loan packages in accordance with state, agency, and investor guidelines. This role facilitates the successful delivery and purchase of loans by investors while maintaining compliance with all regulatory and company standards.Additionally, this position effectively communicates with investors throughout the closing process and resolves discrepancies, proactively addressing investor concerns.
This role manages post-closing conditions and coordinates the timely delivery of all required documentation to ensure a successful loan purchase.
Qualifications Include:
- High School Diploma or GED required; Associate or Bachelor’s degree preferred
- 2+ years’ experience with investor delivery and post-closing in mortgage lending required
- 2+ years’ experience reviewing FHA loan documentation and completing the insurance process
- Prior experience with Conventional, FHA, VA, Jumbo, and residential non-QM loans preferred
- Prior experience with Secondary Marketing preferred
- Strong knowledge of agency and investor guidelines, as well as federal and state regulations
- Experience working with Loan Origination Systems (LOS), preferably Encompass, and capital markets software (i.e., Optimal Blue)
- Solid skills and experience in MS Word, Excel, and Outlook
- Strong verbal and written communication skills
- Strong interpersonal skills
- Strong analytical skills
- Solid decision-making abilities coupled with sound judgment
- Strong time management skills
- Ability to prioritize numerous tasks and manage shifting priorities
- Client-focused with strong execution skills and results orientation
- High level of precision with attention to detail and consistency
- Flexible, open to change, and able to learn new things quickly
- Ability to work in a collaborative environment and provide guidance for working groups
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Featured Benefits
- Medical, Dental and Vision Insurance
- Company Paid Life Insurance
- Disability Insurance
- Pet Insurance
- 401k Program with Employer Matching
- 3 Weeks Paid Time Off (PTO)
- Paid Holidays
- Wellness Initiatives
- Employee Assistance Program
Compensation
- The hiring range for this position is between $37,336.00-$63,003.20 annually
- This position is eligible for an annual discretionary bonus
Fay Cares!
The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives.
We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to www.dhs.gov/E-Verify.