Pool Service Technician

Anthony & Sylvan PoolsCharlotte, North Carolina, United StatesOnsite

Join the #1 Residential Swimming Pool Builder in the USA as a Service Technician!

Why Us:

Join the Anthony & Sylvan Pools team and embark on a rewarding career as a Service Technician. Learn about pool chemistry, equipment installs and repairs, and more!
We're the industry leaders in creating a lifetime of pool enjoyment, and we want you to be a part of it!
As a Service Technician, you're at the forefront of providing repeat service to our customers.

Your Playbook:

Chemistry Guru: Travel from pool to pool, transporting and delivering pool chemicals (including but not limited to chlorine, algaecides, pH balancers, muriatic acid) performing advanced chemistry and testing of water, adding chemicals to pools, and skimming and vacuuming pools to be picture-perfect.
Diagnostic Expert: Learn to diagnose, repair, and replace swimming pool equipment.
Sales Performer: Utilize advanced selling with equipment upgrades, chemicals and any other background products. Techs will be trained to be knowledgeable and comfortable talking about any equipment or pool-related maintenance service that we sell.
Documentation Pro: Log all pool services performed at each pool to notify customers their services have been completed
Team Collaborator: Communicate with construction and warranty divisions when needed by giving recommendations regarding customer claims.

Qualifications:

Education: High school diploma/GED or equivalent preferred
1-3 years technical or customer service experience
Exceptional customer service skills, with strong verbal and written communication and telephone etiquette.
Attention to detail
Safety savvy and a commitment to following protocols.
A valid driver's license because we're giving you a company vehicle!
Bonus points if you've got previous pool service experience.

Anthony & Sylvan Pools provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#LI-MS1

Life at Anthony & Sylvan Pools

Anthony & Sylvan Pools Corporation operates in the leisure industry, offering in-ground residential swimming pools, spas and related products in the United States. The Company was formed to acquire the assets and business of a predecessor corporation. That predecessor corporation was the successor to the pool installation businesses of Pennsylvania-based Sylvan Pools and California-based Anthony Pools. Sylvan Pools was a pool installer in the northeast, with operations stretching out to the southeast, Texas and Nevada. Anthony Pools was a pool company on the west coast of the United States. In 1996, the parent company of Sylvan Pools purchased Anthony Pools and combined the two businesses under the name Anthony & Sylvan. Anthony & Sylvan has built over 350,000 pools in its history. (Source: 10-K)

Thrive Here & What We Value1. Team player with customer focus and self-motivation2. Willingness to travel up to 95% within the area3. Quality, Integrity, Teamwork, Community, and Customer Satisfaction Values4. Equal Employment Opportunities for All Employees and Applicants for Employment5. Prohibition of Discrimination and Harassment of Any Type Without Regard to Race, Color, Religion, Age, Sex, National Origin, Disability Status, Genetics, Protected Veteran Status, Sexual Orientation, Gender Identity or Expression, or Any Other Characteristic Protected by Federal, State, or Local Laws6. Largest and Most Trusted Pool Builder in the U.S.7. Commitment to company values in all aspects of work8. Collaborative and supportive work environment9. Opportunities for professional growth and development10. Emphasis on work-life balance and employee well-beayer, LLC is an equal opportunity employer committed to creating a diverse and inclusive workplace where everyone feels valued and respected.