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Director of Global People Operations

ArriviaScottsdale, Arizona, United StatesRemote, Onsite

Do you thrive in a fast-paced, global environment where your HR expertise can truly make a difference? Are you passionate about building a strong, engaged workforce across multiple states and internationally? If so, arrivia has an exciting opportunity for you!


As our Director of Global People Operations, you will lead a talented team of HR Business Partners and HR Managers, providing strategic and transactional HR support to leaders worldwide. This is a rewarding and challenging role where you'll have the opportunity to shape our global people strategy, drive impactful initiatives, and contribute directly to our continued success.

What Makes This Role Amazing?


  • Lead a Strong Global Team: You'll have the privilege of working with and developing a dedicated team of HR professionals supporting our diverse international workforce.
  • Make a Real Impact: This role offers a unique opportunity to manage HR in a rewarding and challenging global landscape, directly influencing our employee experience and organizational effectiveness.
  • Unleash Your Potential: We're committed to your growth! You'll find ample opportunities for professional development and to expand your HR expertise in a dynamic environment.
  • Enjoy Unlimited PTO: Take the time you need to recharge and explore the world!
  • Exclusive Travel Perks: Unlock incredible rates and discounts on vacations – because we believe in experiencing the joy of travel firsthand!

What You'll Be Doing:


  • Direct and mentor our People Operations team in providing comprehensive HR Business Partner support across our global organization, covering talent management, employee relations, performance management, HR compliance, and employment.
  • Develop and execute enterprise-wide strategic workforce initiatives, ensuring alignment with our business goals.
  • Oversee employee relations and ethics compliance, including investigations, policy development, and conflict resolution.
  • Partner with leaders to identify and address workforce needs, providing coaching and guidance on HR matters and talent development.
  • Utilize HR analytics to identify key performance indicators and assess the effectiveness of our people strategies.
  • Collaborate closely with other HR functions (Talent Acquisition, Benefits, Payroll, etc.) to deliver seamless and integrated HR services.
  • Serve as a trusted strategic advisor and passionate HR partner to management.
  • Ensure legal compliance with all relevant domestic and international employment laws and regulations, including managing RIFs, terminations, unemployment claims, Labor Relations, and Leave Management.
  • Drive positive change management initiatives across the organization.
  • Continuously evaluate and improve HR policies, procedures, and best practices to enhance efficiency and accuracy.

What You'll Bring to the Table:


  • Bachelor's Degree in Business, Human Resources, or a related field.
  • HR certifications (CCP, GRP, SPHR, SHRM-SCP) are highly desirable.
  • 10+ years of progressive HR experience is essential, including significant experience managing a remote workforce and providing HR services for multi-state domestic operations and international offices. Specific country experience outside the US is not required, but a global mindset is key.
  • Proven success in leading and developing team members across diverse geographies.
  • Deep knowledge of HR best practices and relevant labor laws and regulations (FLSA, FMLA, ADA, ERISA, HIPAA, COBRA, etc.).
  • Strong experience with MS Office and HR technologies, preferably UKG Software.
  • Demonstrated ability to lead and manage a variety of projects from inception to completion.
  • A proactive, process-oriented approach with the ability to identify areas for improvement and implement effective solutions.
  • Exceptional problem-solving skills, including experience conducting sensitive investigations and developing scalable solutions.
  • A proven track record of success as a self-directed leader in a dynamic and fast-paced environment.
  • Excellent verbal and written communication skills with strong presentation abilities.
  • Unwavering ethics, integrity, and a strong understanding of the importance of compliance.
  • Exceptional interpersonal and influencing skills to build strong relationships and partner effectively with all levels of the organization.

arriviais a dynamic and growing company specializing in making brands better through the power of travel. Formed through the merger of industry leaders ICE, SOR Technology, and WMPH Vacations, we boast over 55 years of combined experience and a truly global presence. We're on a mission to help people around the world travel better and experience more, and our People Operations team is at the heart of making that happen.


Ready to embark on an exciting adventure with a global team and shape the future of people operations at arrivia? Apply today!


Life at Arrivia

Welcome to arrivia. We specialize in making brands better through the power of travel. With more than 55 years of combined experience, we're a merger of three powerhouse brands (in case you've heard of us in the travel industry) combining ICE, SOR Technology and WMPH Vacations. With offices on both coasts of the US and around the world, we embrace diversity and a passion for travel across our global staff. We're focused on building a customer-first culture, fueled by the best travel experiences for all our members at every point in their journey. Grow with us, as we continue our path to deliver innovative solutions and take charge of change. The adventure is only beginning. We're on a mission to help people around the world travel better and experience more. Our team members bring world-class skills to the table to create extraordinary memories for our partners and members.
Thrive Here & What We Value- Unbelievable earning potential- Amazing travel perks- Comprehensive benefits package- Dynamic and supportive culture- Career growth opportunities- Global Leader in Travel Solutions- Vibrant Hub where Technology and Human Touch are Combined- Embracing Diversity and Passion for Travel Across Global Staff- Building a CustomerFirst Culture, Fueled by Best Travel Experiences for All Members at Every Point in Their Journey- Innovative Solutions- Taking Charge of Change- Exclusive Travel Rates on Various Products- Focused on Delivering Innovative Solutions and Taking Charge of Change- Mission to Help People Around the World Travel Better and Experience More- Core Values: Stay Curious, Keep it Real, Own it, Win Together

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