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VP of HR Operations

ArriviaScottsdale, Arizona, United StatesOnsite

Are you a strategic and influential HR leader passionate about transforming HR functions and driving organizational excellence in a dynamic global environment? Do you thrive on building proactive, efficient people operations that empower business success? If so, arrivia invites you to bring your vision to our team as our Vice President, People & Operations!


As our Vice President of HR & Operations, you will be a key leader, reporting to the CHRO, responsible for driving the evolution of our global HR operations. You will lead and inspire a talented team, championing the shift from reactive to proactive HR practices, and implementing strategies that enhance efficiency, leverage technology, and continuously improve our people processes across our multi-state and international operations. While not a C-suite role, your strategic insights and influence will be critical in shaping our people strategy and driving organizational effectiveness.

This is an exceptional opportunity for a forward-thinking HR leader to make a significant impact by transforming our people operations and contributing to the continued growth of a global organization.


What Makes This VP-Level Opportunity Distinctive?


  • Shape the Future of People Operations: You will have a significant influence in defining and implementing a strategic vision for our global People & Operations function, driving efficiency and effectiveness.
  • Lead the Transformation to Proactive HR: You will champion the shift from transactional to transformational HR, implementing proactive strategies that anticipate business needs and drive organizational performance.
  • Drive Efficiency Through Innovation: You will be instrumental in leveraging HR technology, tools, and continuous improvement methodologies to optimize HR processes and enhance service delivery.
  • Influence at a Strategic Level: You will collaborate closely with senior leaders, providing valuable insights and contributing to the alignment of people strategies with business objectives.
  • Lead and Develop a High-Performing Team: You will inspire and guide a dedicated team of HR professionals, fostering a culture of innovation, collaboration, and continuous growth.
  • Enjoy Comprehensive Benefits: We value our team members and offer unlimited PTO and exclusive travel perks to support your well-being and passion for travel.

What You'll Focus On:


  • Providing strategic leadership and direction for the People Operations function, aligning with arrivia'soverall business goals and in collaboration with the CHRO.
  • Leading the development and implementation of strategies to move the HR function from a reactive to a proactive and transformational model.
  • Driving efficiency and effectiveness within HR operations through the implementation and optimization of HR technology (HRIS, Payroll, Compensation tools, etc.) and continuous improvement initiatives.
  • Leading and developing a high-performing team of HR professionals, fostering a culture of collaboration and accountability.
  • Providing guidance and oversight for key HR functions including payroll, HRIS, compensation, benefits, talent management, employee relations, and HR compliance across our multi-state and international operations.
  • Developing and implementing strategies to enhance the employee experience and drive engagement across our diverse workforce, including contact center and corporate employees.
  • Ensuring compliance with all relevant domestic and international employment laws and regulations, including overseeing processes related to RIFs, terminations, unemployment claims, Labor Relations, and Leave Management.
  • Driving the effective implementation of change management initiatives across the organization.
  • Utilizing HR analytics to identify trends, measure the effectiveness of HR programs, and provide data-driven insights to inform decision-making.
  • Collaborating with other HR functions (Talent Acquisition, Learning & Development) to ensure seamless and integrated people strategies.
  • Contributing to the development and implementation of global HR policies and procedures.

What You'll Bring to the Table:


  • Bachelor's Degree in Business, Human Resources, or a related field. An advanced degree and relevant HR certifications (e.g., SHRM-SCP, SPHR) are preferred.
  • 10+ years of progressive HR leadership experience is essential, with significant experience overseeing HR operations for multi-state domestic and international organizations.
  • Proven success in leading and transforming HR functions, driving efficiency, and implementing proactive HR strategies.
  • Strong experience in leveraging HR technology (HRIS, Payroll, Compensation systems) to optimize HR processes and improve data-driven decision-making.
  • Deep understanding of HR best practices and a comprehensive knowledge of domestic and international employment laws and regulations.
  • Experience supporting a diverse workforce, including significant experience with contact center employee populations and corporate functions.
  • Exceptional leadership, communication, and interpersonal skills with the ability to influence and build strong relationships at all levels.
  • Demonstrated ability to think strategically and translate vision into actionable plans.
  • A strong results-orientation with a focus on continuous improvement and driving operational excellence.
  • Experience in managing payroll, HRIS, and compensation functions is highly desirable.

Salary Range: $123,700 to $186,500 annually. The final offer will be determined based on the candidate's experience, qualifications, and geographic location.

arrivia is a leading travel technology company, formed through the exciting merger of ICE, SOR Technology, and WMPH Vacations. With over 55 years of combined experience, we empower brands through the power of travel, serving a diverse global membership. We're on a mission to revolutionize the travel experience, and our people are our most valuable asset.


If you are a visionary and results-oriented HR leader ready to shape the future of People & Operations at a thriving global travel technology company, we encourage you to apply!


Life at Arrivia

Welcome to arrivia. We specialize in making brands better through the power of travel. With more than 55 years of combined experience, we're a merger of three powerhouse brands (in case you've heard of us in the travel industry) combining ICE, SOR Technology and WMPH Vacations. With offices on both coasts of the US and around the world, we embrace diversity and a passion for travel across our global staff. We're focused on building a customer-first culture, fueled by the best travel experiences for all our members at every point in their journey. Grow with us, as we continue our path to deliver innovative solutions and take charge of change. The adventure is only beginning. We're on a mission to help people around the world travel better and experience more. Our team members bring world-class skills to the table to create extraordinary memories for our partners and members.
Thrive Here & What We Value- Unbelievable earning potential- Amazing travel perks- Comprehensive benefits package- Dynamic and supportive culture- Career growth opportunities- Global Leader in Travel Solutions- Vibrant Hub where Technology and Human Touch are Combined- Embracing Diversity and Passion for Travel Across Global Staff- Building a CustomerFirst Culture, Fueled by Best Travel Experiences for All Members at Every Point in Their Journey- Innovative Solutions- Taking Charge of Change- Exclusive Travel Rates on Various Products- Focused on Delivering Innovative Solutions and Taking Charge of Change- Mission to Help People Around the World Travel Better and Experience More- Core Values: Stay Curious, Keep it Real, Own it, Win Together

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