Are you a HR leader with a passion for building high-performing organizations in a dynamic global environment? Do you excel at translating business objectives into impactful people strategies and thrive in a role that blends strategic vision with operational excellence? If so, arrivia invites you to lead our Human Resources team as our Executive Director!
As our Executive Director of Human Resources, you will be a key member of our leadership team, responsible for developing and executing a comprehensive HR strategy that supports our ambitious business goals across our multi-state and international operations. You will lead a talented team and play a pivotal role in shaping our organizational culture, driving talent development, ensuring compliance, and fostering an engaging and productive workplace for our diverse workforce, which includes a significant population of contact center sales and service professionals alongside our corporate teams.
This is an exceptional opportunity for a seasoned HR executive to make a significant impact in a thriving global organization.
What Makes This Leadership Role Unique?
- Lead and Develop a High-Performing HR Organization: You will guide and mentor a dedicated team of HR professionals, fostering a culture of excellence and continuous improvement.
- Influence at the Executive Level: You will partner closely with senior leadership, translating HR insights into strategic recommendations and driving alignment across the organization.
- Navigate a Diverse and Dynamic Workforce: You'll have the opportunity to develop and implement HR strategies that effectively support both our large contact center employee base and our diverse corporate teams.
- Drive Tangible Results: You will be instrumental in creating and executing HR programs that enhance employee engagement, improve performance, and support our business objectives.
- Enjoy Unlimited PTO and Exclusive Travel Perks: We value your well-being and offer generous time off and incredible discounts on vacations to experience the world.
Responsibilities:
- Developing and executing a comprehensive global HR strategy aligned with arrivia's overall business objectives.
- Leading and managing all aspects of the Human Resources function, including talent management, employee relations, compensation and benefits, HRIS, compliance, and organizational development.
- Providing strategic guidance and counsel to the executive team on all HR-related matters.
- Overseeing the development and implementation of HR policies, procedures, and programs that are legally compliant and promote a positive employee experience across our multi-state and international locations.
- Leading and developing a high-performing team of HR Business Partners and HR Managers.
- Driving talent acquisition and retention strategies to attract and retain top talent across all areas of the organization, including our contact centers and corporate functions.
- Overseeing performance management processes to drive individual and organizational effectiveness.
- Ensuring compliance with all relevant domestic and international employment laws and regulations, including managing RIFs, terminations, unemployment claims, Labor Relations, and Leave Management.
- Leading change management initiatives effectively across the organization.
- Utilizing HR analytics to track key metrics, identify trends, and drive data-driven decision-making.
- Fostering a positive and inclusive work environment that aligns with arrivia's core values.
- Managing the HR budget effectively and ensuring resources are aligned with strategic priorities.
Requirements:
- Bachelor's Degree in Business, Human Resources, or a related field. An advanced degree and relevant HR certifications (e.g., SHRM-SCP, SPHR) are highly preferred.
- 10+ years of progressive HR leadership experience is essential, with a significant portion in a senior leadership role overseeing HR functions for multi-state domestic and international organizations.
- Proven success in developing and implementing strategic HR initiatives that have driven measurable business results.
- Deep understanding of HR best practices and a comprehensive knowledge of domestic and international employment laws and regulations.
- Experience supporting a diverse workforce, including significant experience with contact center employee populations and corporate functions.
- Exceptional leadership, communication, and interpersonal skills with the ability to influence and build strong relationships at all levels, including the executive team.
- Demonstrated ability to operate both strategically and tactically, with a keen eye for detail and the ability to translate strategy into actionable plans.
- A results-oriented and action-oriented mindset with the ability to navigate change and drive initiatives forward in a dynamic environment.
- Ability to leverage HR technology and data to drive insights and improve HR effectiveness.
Salary Range: $123,750.00 to $186,500.00 annually. The final offer will be determined based on the candidate's experience, qualifications.arrivia is a leading travel technology company, formed through the exciting merger of ICE, SOR Technology, and WMPH Vacations. With over 55 years of combined experience, we empower brands through the power of travel, serving a diverse global membership. We're on a mission to revolutionize the travel experience, and our people are our most valuable asset.
If you are a strategic and results-oriented HR executive ready to lead a global HR function and make a significant impact at a thriving travel technology company, we encourage you to apply!
