logo inner

Senior DevOps Engineer, Federal

AiseraOnsite

Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.
Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience.

Our team members operate with a high degree of empathy for our customers and each other.Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.

The Role: 


We are seeking a skilled DevOps Engineer to join our dynamic team supporting federal customers. The ideal candidate will have extensive experience in cloud infrastructure management, CI/CD pipeline implementation, and automation. Due to the nature of the work, this position requires U.S. Citizenship.This role is based out of our Palo Alto, CA office, and an Onsite interview is required as part of the process (with some flexibility to WFH).Responsibilities :

  • Design, build, and maintain CI/CD pipelines to streamline software development and deployment.
  • Manage cloud infrastructure (AWS, Azure, or GCP) using Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
  • Collaborate with development and operations teams to automate and optimize development workflows.
  • Monitor and troubleshoot system performance, ensuring high availability and reliability.
  • Implement security best practices and ensure compliance with federal regulations.
  • Develop and maintain comprehensive documentation for system architecture, processes, and procedure.

Basic Qualifications:


  • 5+ years of experience as a DevOps Engineer or in a similar role.
  • Experience with cloud platforms such as AWS required (Azure/GCP is a plus).
  • Proficiency in containerization and orchestration tools like Docker and Kubernetes.
  • Strong knowledge of Infrastructure as Code (IaC) using Terraform, CloudFormation, or similar tools.
  • Experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD, GitHub Actions).
  • Scripting and automation skills using Python, or similar languages.
  • Experience with configuration management tools like Ansible, Puppet, or Chef.
  • Familiarity with monitoring and logging tools like Prometheus, Grafana, or ELK Stack.
  • Understanding of security best practices and compliance standards for federal systems.
  • U.S. Citizenship is required.
  • Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent work experience.

Preferred Qualifications:

  • Experience working on federal government contracts or projects is a plus.
  • Nice to have Certification in AWS, Azure, or Google Cloud.

Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.#LI-NV1At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.Bay Area, CA$140,000 - $200,000USD

Life at Aisera

Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce. Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor 2019; Red Herring Top 100 Global Innovator; 2019 CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research 2019 Hot Vendor; TiE50 2019 Startup Award; and Silicon Review 50 Most Admired Companies for 2019.
Thrive Here & What We Value- Dynamic and fast-paced work environment- High degree of empathy for customers and colleagues- Flexible work arrangements (PTO)- Comprehensive benefits package (medical, dental, vision, 401(k), employment assistance program)- Uncapped commissions with a 50/50 split OTE ($300k)- Emphasis on innovation and growth opportunities- Diverse team with wide range of backgrounds and experiences- Focus on customer satisfaction and empathy- Commitment to equal employment opportunities- Recognition as a leader in the industry

Related Sub

This job belongs to these sub. Explore related roles here:
Your tracker settings

We use cookies and similar methods to recognize visitors and remember their preferences. We also use them to measure ad campaign effectiveness, target ads and analyze site traffic. To learn more about these methods, including how to disable them, view our Cookie Policy or Privacy Policy.

By tapping `Accept`, you consent to the use of these methods by us and third parties. You can always change your tracker preferences by visiting our Cookie Policy.

logo innerThatStartupJob
Discover the best startup and their job positions, all in one place.
Copyright © 2025