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Research and Lead Generation Support

NetomiGurugramRemote, Onsite
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.
Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network. Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience.

We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.Want to become a key part of the Generative AI revolution? We should talk.

Job description


Netomi is looking for a Research and Lead Generation Support to provide sales and marketing support in building a pipeline of leads to meet business plans, quotas and company objectives. Responsible for generating leads through phone calls, social media and emails.

Responsibilities:


  • Lead Gen: Prospect & qualify sales leads, account and contact research 
  • Collaborate with Account Executives to Sales/ Executive team.
  • Utilize additional social channels as needed to prospect leads Document all pertinent customer information and conversations into Salesforce /work out of a CRM database.
  • Maintain a full pipeline of qualified sales leads.

Qualifications:


  • The ability to jump between different projects and industries and quickly understand value props for each new client
  • Outcome focused, endlessly curious, and innovative – with a tech-first approach 
  • Strong research and data mining skills, with experience in lead generation
  • Solid understanding of B2B SaaS inside sales preferred.
  • AI industry experience would be a plus.
  • Proficiency in using LinkedIn Sales Navigator or similar tools.
  • Thrives in a dynamic & collaborative start-up environment as a strategy builder, team member, & independent contributor 
  • Strong written and verbal communication skills
  • Ability to work efficiently and meet deadlines.
  • Prior experience in a BDR (Business Development Representative) or similar role is a plus.

Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.Apply for this job

Life at Netomi

Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. We work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel. The Netomi platform instantly and autonomously responds to over 50% of a company's customer service tickets across email, social and chat. We leverage a combination of natural language understanding to accurately respond to tickets with precision and speed. The platform uses deep learning to continuously improve over time. The Netomi platform easily integrates with core business systems including Order Management Systems, CRM platforms and Inventory Management systems to resolve customer service tickets, not simply respond to incoming queries. The platform also enables predictive and proactive support, leveraging product, customer lifecycle and contextual triggers to anticipate needs and solve customer issues before they happen. Netomi combines the best of machine and human intelligence. The AI responds to the everyday support tickets, freeing up human agents to manage more complex tasks. Agents are more fulfilled as mundane tasks are eliminated, and customer happiness soars with faster resolutions. Backed by Index Ventures, Bowery Capital and Y Combinator, Netomi has offices in Silicon Valley, New York and India.
Thrive Here & What We Value* Dynamic, fast-paced work environment* Emphasizes innovation, creativity, and hard work* Committed to diversity in the workplace* Encourages collaboration and open communication* Backed by leading investors (Y-Combinator, Index Ventures, Jeffrey Katzenberg, Greg Brockman)* Mission-critical problems* Equal opportunity employer* Emphasizes continuous learning and skill development* Elite group of visionaries defining the future of AI for customer experience
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