Self Financial is a venture-backed, high-growth FinTech company with a mission to increase economic inclusion and financial resilience by empowering people to build credit and build savings.
We're looking for people who share our passion and are driven to tackle challenges, find solutions and make the financial space better for the communities we serve.Our team is passionate about challenging the status quo of the credit industry by providing people accessible tools to take control of their credit. Executing on our mission requires deep collaboration across our teams to ensure our products reach the people who can benefit from them the most, particularly the 100 million+ Americans who have no or low credit.We celebrate diversity and are committed to creating an inclusive environment for all employees.
To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
About The Job
Self Financial is looking for a Business Risk Manager. This individual will report through the Risk team and will assist the business in the timely remediation of issues and the successful execution of change management practices. This role will facilitate both the centralized Issue Management process and the Enterprise Change Management framework, including: identification and prioritization of new issues, risk assessment, proactive control monitoring, and remediation planning—as well as coordination and governance of business changes across the enterprise.This person will be responsible for company communications related to both Issues and Change Management, including updates to leadership, stakeholders, and bank partners.
A successful candidate will have a strong background in issue and change management, risk identification, stakeholder influence and negotiation, written and oral communication, root cause analysis, and implementation planning.
What you will do:
- Develop working relationships with key stakeholders to help influence issue remediation and change adoption
- Plan, schedule, and track timelines and milestones for corrective actions, remediations, and change initiatives
- Design stop-gap plans, remediations, and execution strategies for both issues and changes
- Report regular status updates on issues and changes to Senior Management & stakeholders
- Facilitate cross-functional collaboration with business leaders, legal, compliance, and risk functions
- Review incoming escalations and assess appropriate prioritization and ownership
- Monitor urgent issues or changes and coordinate appropriate response and execution teams
- Support and evolve best practices, templates, and documentation for Issue and Change Management processes
Who you are:
- 5+ years of experience in Issue, Risk, or Change Management
- 5+ years of experience in Credit Card or Financial Services
- Strong analytical and problem-solving skills
- Strong written and verbal communication skills
- Ability to influence stakeholders at all levels, including Senior Management
- Demonstrated ability to make independent, timely decisions in a fast-paced environment
- Strong understanding of Enterprise Risk Management, including risk identification, risk strategy, controls, and change governance
- Experience driving high-priority cross-functional initiatives from planning through execution
Tools & Systems:
- Atlassian Enterprise Suite (Jira, Jira Service Desk, Confluence, etc.)
- G-Suite & Slack (or similar communication platforms)
Base salary range: $ 92,000 -$123,000 annually. Individual pay is based on factors unique to each candidate, including skill set, experience, and other job-related reasons.
Benefits and Perks:
We have the compensation and benefits you expect. But there's one thing that Self Financial can offer that many companies cannot: we can positively change the world, while making a profit. We are a team of Builders, empowering our customers to build their dreams. We have a Do the Right Thing ethos in all that we do, and we hope you value that approach, too.
Our perks include:
- Company equity in the form of Stock Options
- Performance-based bonuses
- Generous employer-paid health, vision and dental insurance coverage
- Flexible vacation policy
- Educational assistance
- Free gym membership
- Casual dress code
- Team building events and activities
- Remote work arrangements/ flexible work schedule
- Paid parental leave
Self Financial requires all employees hired to successfully pass a background check.We are an Equal Opportunity Employer.
At this time, we are only able to consider applicants who are U.S. Citizens or Green Card Holders for employment opportunities. We appreciate your understanding.
