Our office, Queen City Endodontics, is seeking an Accounts Receivable Specialist to join our busy specialty practice.
As an Accounts Receivable Specialist, you will play a vital role in ensuring our patients understand their due balances and working with patients to get them paid all while delivering exceptional patient experiences.
Your Responsibilities:
- Generate billing statements using designated software.
- Process and post payments to account ledgers accurately.
- Reconcile patient and bank accounts regularly.
- Investigate and resolve payment discrepancies.
- Update account ledgers after posting payments.
- Send electronic and paper statements to patients.
- Verify patient insurance coverage and benefits.
- Collaborate with RCM team members to resolve outstanding insurance claims, appeals, and denials.
- Provide excellent customer service, addressing AR-related inquiries and concerns.
- Educate patients about financing options to assist with patient responsibility.
- Work closely with the front desk and clinical teams to ensure accurate patient information and treatment codes.
- Provide financial information and updates to management as needed.
As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
Are you a detail-oriented and organized individual with a passion for dental care and exceptional customer service? We are currently seeking a Dental Insurance Coordinator to join our team and play a crucial role in ensuring smooth insurance operations for our patients. As a vital part of our practice, you will be responsible for managing insurance claims, facilitating billing processes, and providing top-notch support to our patients regarding their insurance-related inquiries. You also have the following:
- Previous experience in a similar role equating to 1-2 years of experience in similar work
- High school diploma or equivalent.
- Previous experience as a dental insurance coordinator or in a similar role is preferred.
- Excellent communication and interpersonal skills.
- Detail-oriented with the ability to maintain accurate records and documentation.
- Proficiency in dental practice management software and Microsoft Office Suite.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Problem-solving skills to navigate insurance claim discrepancies and denials.
- High level of professionalism and a patient-centric attitude.
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
Your Benefits & Perks
- BCBS High Deductible & PPO Medical insurance Options
- VSP Vision Coverage
- Principal PPO Dental Insurance
- Complimentary Life Insurance Policy
- Short-term & Long-Term Disability
- Pet Insurance Coverage
- 401(k)
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off
- Diverse and Inclusive Work Environment
- Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$45,000 - $50,000USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer.
Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce.
All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialty1partners.com/privacy-policy/Specialty1 Partners and all its affiliates participate in the federal government’s E-Verify program.
Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire’s completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates.
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