At DYOPATH, we believe that work should be more than just a job – it should be a passion. As a dynamic, forward-thinking Managed Service Provider (MSP), we are dedicated to empowering organizations with reliable and innovative IT solutions. Guided by our core values of accountability, excellence, and exceptional customer service, we cultivate a culture of creativity, passion, and bold communication. Our team is driven by a shared commitment to sustainability and delivering meaningful results that help our clients thrive.
Join the DYOPATH Team! We are currently hiring an onsite
Junior Service Desk Technician in Waddell!
Why DYOPATH? We’ve been recognized as a Great Place to Work for four years running – and that’s no coincidence! We’re all about collaboration, creativity, and, most importantly, making sure our team feels valued every single day.We are a people-first company, and we’re eager to welcome a new team member ready to contribute their enthusiasm and tech skills to the mix. Ready to join us? Read on!
What We’re Looking For: Junior Service Desk Technician
The Details:
- Location: Waddell, AZ
- Service desk coverage time is 2 am to 7 PM M-F. Shift would be 9 hours with a 1 hour lunch, and could be scheduled anytime with the service desk coverage time.
- Pay: $15/h
- Benefits: We offer amazing perks, including:
- Medical, Dental, Vision, and Life Insurance
- 401(k) with company match
- Paid Time Off
- Paid Holidays
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- Ongoing training & growth opportunities
- Pet Insurance (because we know your pet is family too)
What You'll Be Doing:
- Phone Support: Accepting inbound calls and making outbound calls to support our clients’ employees.
- Ticketing: Creating, updating and working tickets with the ticketing system to document issues and resolution.
- Label Master: Create FedEx shipping TO and RETURN labels and send out equipment boxes
- Info Guru: Update mobility information and add devices to asset management.
- Organizer Extraordinaire: Clean and organize the storeroom as directed.
- Project Pro: Tackle the Non-Employee Leave Dates Project.
- Peripheral Postmaster: Mail out peripherals.
- Package Tracker: Keep an eye on those FedEx packages.
- Mailroom Maverick: Pick up mailroom items.
What You Bring to the Table:
- Education: High school diploma or equivalent required
Why Apply?
If you’re ready to launch into a tech career, we want to hear from you! Apply today and make an impact at DYOPATH.Equal Opportunity EmployerDYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com.
The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
