Platform Operations Specialist

Description

In this position you’ll join our Platform Operations team who supports ZeroFOX’s cyber security solution that helps organizations manage information security risks across social media. Your work will directly impact the success of ZeroFOX customers, partners, and pre-sales pilots, affecting the growth of our social risk management platform and its core services. This important role will have a direct impact on protecting against social media threats, and give you valuable experience in the growing cyber security field.

This position offers high growth potential and the opportunity to work cross-functionally with various teams throughout the organization

Role and Responsibilities

Fulfil a high volume of information requests
Interpret, understand and act upon rules and procedures
Be responsible for confidential documents
Update internal stakeholders on tasking progress

Requirements

Computer and social media savvy
Willingness to work an alternative work schedule, including partial weekends
Exceptional attention to detail and thoroughness
Ability to learn quickly; can grasp technical terms and concepts quickly
Proficient verbal and written communication skills; able to present complex concepts in a clear, concise manner.
Fluency (written and spoken) in the English language
Trustworthiness, reliability and high self motivation
Interest in research and customer service

Benefits

Previous experience and / or relevant coursework in cyber security
Not looking clock and would rather work until you’re satisfied with the day’s work
As a self-starter, when you find a problem, you alert the team, and fix it…you don’t wait for the next task
Producing superior work while meeting aggressive deadlines

Life at ZeroFox

ZeroFOX, the innovator of social media & digital security, protects modern organizations from dynamic security, brand and physical risks across social, mobile, web and collaboration platforms. Using targeted data collection and artificial intelligence-based analysis, ZeroFOX protects modern organizations from targeted phishing attacks, credential compromise, data exfiltration, brand hijacking, executive and location threats and more. Recognized as a Leader in Digital Risk Monitoring by Forrester, the patented ZeroFOX SaaS platform processes and protects millions of posts, messages and accounts daily across the social and digital landscape, spanning LinkedIn, Facebook, Slack, Twitter, HipChat, Instagram, Reddit, Pastebin, Tumblr, YouTube, VK, mobile app stores, the deep & dark web, domains and more. Led by a team of information security and high-growth company veterans, ZeroFOX has raised nearly $100M in funding from NEA, Highland Capital, Silver Lake Waterman, Redline Capital and others, and has collected top industry awards such as Red Herring North America Top 100, the SINET16 Champion, Dark Reading's Top Security Startups to Watch, Tech Council of Maryland's Technology Company of the Year and the Security Tech Trailblazer of the Year. The ZeroFOX team is comprised of builders, communicators and innovators working together to make the world safe for people and organizations in the digital age. Want to join fast growing team in a rapidly developing market View our current job openings and apply at: https://www.zerofox.com/careers/