Location
: College Station, TX (travel required)Duration: May-August 2025 (full-time)
Compensation
: Paid internship (hourly)
Ideal for
: Marketing, Management, and Information & Operations Management majors or anyone with a passion for Hospitality, Entertainment, and Retail businesses.
WHO WE ARE
Frogslayer helps the world's leading Hospitality, Entertainment, and Retail brands transform guest experiences and optimize operations through innovative digital solutions. From restaurant chains and event venues to retail stores, we deliver real-world results backed by our No Excuses Guarantee.
THE INTERNSHIP
Let’s set the record straight: this is not a mystery shopper job. You won’t be secretly timing interactions, filling out surveys, or rating how friendly the cashier was. Instead, you’ll be conducting structured, high-impact field research that directly informs executive-level business decisions.You’ll visit brand locations in Texas as a field researcher, where you will conduct structured field research, evaluating how major brands engage with customers, leverage technology, and run operations.
But this isn’t just about taking notes—you’ll analyze your findings, collaborate with our strategy team, and contribute to executive-level reports that shape digital transformation decisions for some of the biggest names in Hospitality, Entertainment, and Retail.This is a hands-on opportunity to develop consulting, research, and business analysis skills while working on real-world client challenges.
WHAT YOU'LL DO
- Conduct on-site visits to brand locations, anonymously evaluating customer journeys, employee interactions, and operational effectiveness.
- Document observations thoroughly, capturing insights about what’s working well, what’s not, and opportunities for digital improvements.
- Synthesize your field experiences into clear, actionable reports and assessments.
- Collaborate with Frogslayer’s research and strategy teams to integrate field observations with company financial data, earnings call insights, and investor materials.
- Contribute directly to creating CX Audits and Digital Assessments presented to senior executives of leading brands.
YOU'LL LEARN HOW TO
- Analyze and report on customer experience and operational effectiveness.
- Conduct market research and competitive analysis.
- Develop strategic recommendations and insights targeted at senior executives.
- Combine qualitative and quantitative data to support digital transformation initiatives.
WHO WE'RE LOOKING FOR
- Current Mays students who want a hands-on, fast-paced internship that's rooted in a frontline approach.
- Excellent observational, analytical, and communication skills.
- Detail-oriented, organized, and able to articulate observations clearly and effectively.
- Passionate about customer experiences, operations, and how technology can improve both.
- Comfortable interacting in a professional environment, both in-store and virtually.
WHY INTERN WITH FROGSLAYER?
- Hands-on, real-world experience working directly with top-tier Hospitality, Entertainment, and Retail brands.
- Exposure to senior-level insights, strategies, and decision-making processes.
- Opportunity to directly influence the digital strategies of major consumer brands.
- Develop critical thinking, business analysis, and professional communication skills.
NEXT STEPS:
Interested? Apply now to help Frogslayer deliver innovative digital solutions that transform brands across Hospitality, Entertainment, and Retail.Frogslayer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Apply for this job
