Mission Lane is revolutionizing access to credit to pave a clear way forward for millions of Americans on the path to financial success. By attracting top-tier talent and leveraging cutting-edge technology, we’re redefining consumer credit for the better. Sound like a mission you can get behind?
We’re looking for an organized, detail-oriented HR Specialist to join our HR Operations team. This role is ideal for someone who thrives on precision, enjoys improving processes, and takes pride in delivering exceptional experiences for employees, new hires and job candidates.
The Impact You’ll Make in This Role:
You'll play a key role in ensuring a seamless and welcoming onboarding experience for new hires, support essential HR operations, and contribute to our team's overall efficiency. You’ll also assist the recruiting team with interview scheduling and coordination, directly impacting the quality of both candidate and employee experiences.
Key Responsibilities:
- HR Operations Support:
- Manage the end-to-end onboarding process, including preparing new hire documentation, initiating background checks, coordinating orientation schedules, and ensuring all compliance requirements are met.
- Support leave of absence administration, including tracking, reporting, and employee communication.
- Serve as the primary point of contact for new hires, ensuring a smooth transition into the organization.
- Manage and generate HR reports in UKG, including census data, birthdays, anniversaries, and other employee metrics.
- Maintain accurate employee records and HRIS data entry throughout onboarding and offboarding processes
- Collaborate with cross-functional teams (IT, Payroll, Benefits) to ensure a streamlined new hire setup.
- Assist in developing, refining, and maintaining HR processes, workflows, and standard operating procedures (SOPs).
- Respond to general HR inquiries and provide support to employees and managers regarding policies, procedures, and onboarding status.
- Recruiting Coordination Support:
- Partner with the recruiting team to schedule interviews, communicate with candidates, and coordinate interview logistics.
- Ensure a positive candidate experience through timely communication and efficient scheduling.
- Maintain recruiting and interview records in the applicant tracking system (ATS)
Qualifications:
- 2+ years Human Resources experience, specifically in onboarding, HR operations, or recruiting coordination.
- Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
- Exceptional attention to detail and a proactive approach to solving problems.
- Clear and confident communication skills, with the ability to engage effectively at all levels of the organization.
- Experience with HRIS and ATS systems; familiarity with UKG and Greenhouse is preferred.
- Working knowledge of HR compliance, employment laws, and onboarding best practices.
Compensation:
Hourly pay rate range: $28.00 - $33.00
About Mission Lane:
Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do.In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.To date, over three million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.Interested in learning more? Check out The Mission Lane Junction for articles on culture, credit, and community, and The Mission Lane Newsroom for media mentions. *****
At Mission Lane, we’re committed to a workplace built on respect and dignity, where everyone has the opportunity to contribute. We believe diversity in all forms makes us stronger, and we intentionally foster an inclusive environment where employees feel valued, respected, and free to be their true selves. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected status.
Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting peopleops@missionlane.com.Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.Each Laner is responsible for keeping Mission Lane informed of their primary work location within the United States. Changes to a Laner's work location may result in changes to certain benefits based on local policies and requirements.
If a Laner desires to move to an approved state within the US, we ask that they notify People Operations at least 30 days prior to moving.
