Job FunctionsEvaluating, maintaining, and improving network reliabilityMonitoring network performance, availability, and security using NOC monitoring toolsTroubleshooting network issues, analyzing performance data, and implementing improvements to enhance efficiency
Job RequirementsActive Interim Secret or Secret government security clearance6+ years of experience that includes managing the provisioning, installation, and support of network communications6+ years of experience with advanced troubleshooting, network security, and cloud networkingUnderstanding of network communications standards and conceptsFamiliarity with ITIL frameworks, incident management, and service desk operationsHands-on experience with Cisco equipment – Switch, router configuration
SkillsManaging the provisioning, installation, and support of network communicationsAdvanced troubleshooting, network security, and cloud networkingUnderstanding of network communications standards and conceptsFamiliarity with ITIL frameworks, incident management, and service desk operationsHands-on experience with Cisco equipment – Switch, router configurationPassion for our peopleValue for our customersCommitment to non-discrimination
As a Sr. Network Engineer I, you’ll support all areas of secure network technologies in a dynamic operational IT environment within the Department of State, including maintenance, provisioning, and deployment functions. You will use network monitoring tools to troubleshoot, analyze and resolve technical problems. You will also play a critical role in troubleshooting network issues, analyzing performance data, and implementing improvements to enhance efficiency.
We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed withour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!
What you’ll do:
- Responsible for evaluating, maintaining, and improving the network reliability, availability and performance
- Continuously monitor network performance, availability, and security using NOC monitoring tools.
- Respond to network alerts, diagnose failures, and implement corrective actions.
- Develop and update NOC processes, playbooks, and incident response plans.
- Apply security patches, updates, and firewall configurations.
- Maintain up-to-date network diagrams, documentation, and inventory records.
- Manage and configure routers, switches, firewalls, and other network devices.
- Conduct thorough security audits and assessments to identify vulnerabilities, weaknesses, and areas for improvement.
- Investigate security incidents to determine root causes and implement remediation strategies.
- Conduct threat intelligence analysis to identify and mitigate emerging cyber threats.
- Perform real-time analysis of security logs and network traffic for anomalies.
- Work with Cisco switch, router and firewall infrastructure and technologies
- Interface with customers to resolve network and connectivity related issues
What you’ll need to succeed:
- Active Interim Secret or Secret government security clearance
- 6+ years of experience that includes managing the provisioning, installation, and support of network communications
- 6+ years of experience with advanced troubleshooting, network security, and cloud networking
- 6+ years of experience in a NOC environment.
- Understanding of network communications standards and concepts, to include Physical layer media (copper, fiber), Ethernet (switching, spanning-tree, media access-control (MAC) addressing), TCP/IP (UDP vs TCP, subnetting, DHCP, gateway, access-control lists, Higher-level protocols (DNS, IPSec, HTTP).
- Experience with implementation and operation of cross-domain solutions.
- Understanding of TCP/IP, DNS, DHCP, VLANs, and routing protocols (BGP, OSPF, EIGRP).
- Experience with NOC tools like Cisco Identity Services Engine, Cisco Umbrella, Cisco Catalyst Center (DNA Center), Cisco Firepower Threat Defense, Palo Alto Firewalls, VPNs (site to site and remote access)
- Hands-on experience with Cisco equipment – Switch, router configuration
- An understanding of working in a secure federal environment
- A High-level networking and network security certifications: CISSP, CCNA, MCSE, Security+ or equivalent
- You have familiarity with ITIL frameworks, incident management, and service desk operations.
Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.
What we want you to know:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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Life at MetroStar
MetroStar is a digital services and management consulting company specializing in emerging technologies within the public sector. MetroStar is a mission accelerator - we embrace disruptions in tech to propel progress. Through our user-centric capabilities, we create new paths to government innovation and shape thoughtful outcomes for the people. We are eclectic – coders, creatives, strategists, and everything in between. To find out why we love what we do and to search our open positions, visit us at metrostar.com/join-us
Thrive Here & What We ValueGenerous Benefits Package | Professional Growth Opportunities | Valuable Time to Recharge | Commitment to Non-Discrimination | Accolades for being a great place to work.</s> | 1. Passion for People | 2. Value for Customers | 3. Generous Benefits Package | 4. Professional Growth | 5. Valuable Time to Recharge</s> | 1. Passion for our people | 2. Value for our customers | Generous benefits package, professional growth, and valuable time to recharge. | Commitment to non-discrimination: All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.</s> | 1. A Passion for Our People | 4. Professional Growth Opportunities | 5. Time to Recharge</s> | 1. Passionate about our people | 3. Generous benefits package, professional growth, and valuable time to recharge.</s> | Accolades</s> | 1. Generous benefits package | 2. Professional growth | 3. Valuable time to recharge | 4. Commitment to nondiscrimination</s> | 5. Valuable time to recharge.</s> | Commitment to Non-Discrimination</s> | 6. Commitment to nondiscrimination</s> | 3. Twodecade legacy of building the best and brightest teams | 5. Generous benefits package, professional growth, and valuable time to recharge.</s> | 2. Professional growth opportunities | 5. Accolades for being a great place to work</s> | 5. Accolades</s> | Value for customers</s> | MetroStar is obsessed with their people and has led a two-decade legacy of building the best and brightest teams. | They live by their mission: A passion for our people. Value for our customers. | They offer a generous benefits package, professional growth, and valuable time to recharge. | They are big fans of their people and have a commitment to non-discrimination.</s> | 3. Commitment to nondiscrimination</s> | 7. Accolades and Recognition</s> | 15. Generous Benefits Package | 16. Professional Growth Opportunities | 17. Valuable Time to Recharge | 18. Commitment to NonDiscrimination</s> | 17. Valuable time to recharge</s> | 3. Generous benefits package, professional growth, and valuable time to recharge</s> | 3. Generous benefits package and professional growth opportunities | 4. Accolades and commitment to nondiscrimination</s> | Dedication to building a diverse, inclusive, and authentic culture</s> | 4. Accolades for being a great place to work</s> | 3. Valuable time to recharge</s> | 1. Passion for People and Value for Customers | 2. Generous Benefits Package | 3. Professional Growth Opportunities | 4. Valuable Time to Recharge | 5. Commitment to NonDiscrimination</s> | 1. Passion for our people and customers | 2. Generous benefits package, professional growth, and valuable time to recharge | 4. Accolades and recognition for achievements</s> | In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. | Not ready to apply now? Sign up to join our newsletter here.</s> | 5. Passion for People | 6. Value for Customers</s> | 1. A passion for our people. | 2. Value for our customers. | 3. Commitment to NonDiscrimination.</s> | A passion for our people and value for our customers</s> | 6. Accolades | 7. Commitment to NonDiscrimination</s> | 3. Generous benefits package and professional growth opportunities. | 4. Time to recharge and commitment to nondiscrimination.</s> | 13. Generous benefits package | 14. Professional growth opportunities | 15. Valuable time to recharge</s> | 4. Generous benefits package, professional growth, and valuable time to recharge.</s> | Accolades for company culture code and benefits</s> | 3. Commitment to NonDiscrimination: All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. | 5. Passion for People and Value for Customers</s> | Passion for people and customers | 1. Passion for our people and value for our customers | 3. Accolades</s> | All Qualified Applicants Receive Consideration for Employment Based on Merit and Without Regard to Sex, Race, Ethnicity, Age, National Origin, Citizenship, Religion, Physical or Mental Disability, Medical Condition, Genetic Information, Pregnancy, Family Structure, Marital Status, Ancestry, Domestic Partner Status, Sexual Orientation, Gender Identity or Expression, Veteran or Military Status, Status as a Protected Veteran, or Any Other Status Protected by Applicable Federal, State, Local, or International Law</s> | 4. Commitment to nondiscrimination.</s> | 5. Passionate about our people and building the best and brightest teams.</s> | Autonomy and support to build something meaningful | Leadership that values bold thinking</s> | 4. Professional growth and valuable time to recharge | 1. PeopleFirst Culture that Values Innovation and Collaboration | 5. Mentorship from Leaders Who Have Successfully Transitioned from Government to Industry</s> | Commitment to non-discrimination and equal employment opportunity for all qualified applicants</s> | 5. Professional growth | 6. Valuable time to recharge</s> | 5. Professional growth opportunities