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Group Product Manager, Retail

Lightspeed CommerceMontreal, Quebec, Canada | Toronto, Ontario, CanadaRemote, Onsite

Hi there! Thanks for stopping by 👋
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!Group Product Manager to join Lightspeed’s Retail team. In this role, you will ensure the best possible end-to-end experience for Lightspeed retailers by: fully understanding the retailer landscape and challenges; discover and define the biggest retailer problems to solve; facilitating the prototyping, design, validation and development of usable solutions; and developing a world-class product team and culture.

What you’ll be doing: 


  • Growing your team of Product Managers including coaching, developing and guiding their career planning and managing their workload. 
  • Developing an excellent product culture and practices, ensuring high velocity testing and problem discovery and top notch stakeholder management. 
  • Shaping the long term product strategy for our core product to generate revenue, growth and customer satisfaction by exploring and analysing new business opportunities in close collaboration with the biz dev and strategy team. 
  • Managing and engaging non-solution stakeholders and ensuring their buy-in for the product strategy.

And a little bit of.... 


  • Strong retailer advocacy, increasing retailer empathy and understanding in the company. 
  • Ensuring business objectives are reached by hiring and growing the right capabilities and by building a culture that fuels business success 
  • Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.

What you need to bring: 


Successful candidates must have a proven product management track record in SaaS products at scale.

  • Education: University degree or some form of post-secondary education.
  • Product management: significant experience in Product management roles in software companies; 5+ years
  • People leadership: proven experience leading and growing teams, and specifically Product Managers
  • Insight/Analysis: demonstrable expertise in driving product strategy from customer insight & analysis

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and let’s have a chat!

What’s in it for you?


Come live the Lightspeed experience...

  • Lots of autonomy, flexible work culture and the option of fully remote work
  • Genuine career opportunities in a company that’s creating new jobs every day
  • Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback
  • Work in a team big enough for growth but lean enough to make a real impact
  • Development of very high traffic products, used at the global scale
  • Opportunities to learn and expand your skill set
  • Become a valued part of the diverse and inclusive Lightspeed family

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

  • Lightspeed equity scheme (we are all owners)
  • Flexible paid time off policy
  • Extended Healthcare benefits
  • Health and wellness benefit of $500 per year
  • Paid leave and assistance for new parents
  • Mental health online platform and counseling & coaching services
  • Volunteer day

#LI-AL2To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?


Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:


Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD).

With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Life at Lightspeed Commerce

We are bringing cities and communities to life by powering independent businesses. We're more than just a high-tech point of sale. We provide our customers with a simple way to build, manage and grow their retail, restaurant or eCommerce business, and create a best-in-class customer experience. Our end-to-end solutions unify inventory, customer management, sales and analytics across all channels, in-store and online. Want to help in our mission? Join the Lightspeed team in one of our offices across the globe ? Montréal, London, Amsterdam, Ghent, Ottawa, Paris, Zurich, Geneva, Lausanne.
Thrive Here & What We Value- Inclusive environment that inspires the team to do their best work- Fastpaced, high-growth company with opportunities for professional growth and development- Diverse and inclusive workplace within a supportive Lightspeed family- Collaborative culture fostering individual success- Exposure to modern technology and skillset expansion- Opportunities to make a difference in merchants' businesses- Access to LinkedIn Learning, volunteer day, and Lightspeed RSU Program- Unlimited Paid Time Off Policy and Flexible Working Policy- Health Insurance and Wellness Benefits- Building communities through commerce

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