Essential Duties and Responsibilities include the following:
- Develop, plan and implement ERP deployments and upgrade projects within AMS
- End User training and support
- Lead contract negotiations and manage relationships with 3rd party partners and consultants.
- Support ERP environments - Support information systems to assure smooth, professional and cost-effective operation of ERP systems
- Lead and coordinate with ERP Team members across AMS
- System Analysis - Review of hosted and on-prem ERP servers and resources that are employed across AMS
- System Administration and Controls – Ensure timely resolution to help desk support tickets and end user management issues, passwords, permissions, new user setup
- Customizations and Enhancements - Ensure enhancements, development of customizations, modification of forms, custom SQL queries, and other related processes are controlled and documented. Manage and utilize 3rd party consultants as needed to complete customizations.
- Audit Requirements – Respond to audit requests on IT system standards and policies surrounding ERP maintenance, security, and administration.
- Coordinate Domo BI initiatives as part of business process optimization in conjunction with ERP and other software
- Create and manage project and annual ERP budgets
- Moderate to extensive travel required for ERP implementations, upgrades and support
Education, Skills, and/or Experience
To perform the job successfully, an individual should demonstrate the following competencies:
- Bachelor’s degree in Information Technology and Information Systems, Computer Science or related field, or equivalent work experience to offset educational requirements.
- Demonstrated strong leadership, organizational, communication, and time management skills
- Strong project management skills and experience managing and implementing large to medium IT/ERP projects spanning across multiple sites
- Proficient in various ERP software packages, with Epicor and/or SyteLine experience preferred along with underlying SQL software support
- Comprehension of ERP modifications and enhancements in hosted and on-prem single and multi-site environments
- Ability to analyze and understand business requirements along with technical design and implementation
- Industry exposure to Manufacturing environments and full Order to Cash and Procure to Pay business cycles
- Understanding of IT definitions such as API, system integrations, and general software programming terminology with ERP a plus.
Language Skills
- Ability to verbally communicate and write professionally. Explain technical specifications or terminology in everyday language.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this Job, the employee is occasionally required to stand; walk and sit.
- Specific vision abilities required by this job include the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate.
Additional NotesARCH Global Precision is an Equal Opportunity Employee and wholeheartedly supports diversity in the workplace as a basic premise for business success. All employees of ARCH Global Precision are employed on an at-will basis.This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities
