The Position
CallRail is looking for a Lead Product Designer to shape the strategy and user experience of our AI-powered Lead Intelligence products. If you love tackling complex design challenges, blending strategy, creativity, and critical thinking, this role is for you.
What You'll Do
- Lead Discovery & Research: Talk to users, analyze behavior, and synthesize insights from qualitative research and product analytics to design experiences that truly resonate.
- Think Big & Execute Well: Balance big-picture strategy with hands-on design work, turning complexity into intuitive, engaging user flows.
- Leverage Data & Creativity: Use user insights, behavioral analytics, and market trends to inform and validate design decisions.
- Drive Collaboration & Influence: Partner with PMs, engineers, and stakeholders to align UX with business goals. Facilitate design thinking workshops and bring fresh perspectives to the table.
- Mentor & Lead: Support and elevate fellow designers, fostering a culture of strategic, creative, and critical problem-solving.
- Deliver High-Impact Work: Own end-to-end design execution, ensuring our AI-powered features are not just functional—but delightful, accessible, and scalable.
What You'll Need
- 8+ years of UX/Product Design experience in SaaS or AI-driven products.
- A passion for user research, data synthesis, and leveraging analytics to drive decisions.
- Proven success leading large-scale UX initiatives and influencing cross-functional teams.
- Expertise in Figma (or similar tools), usability testing, and interaction design.
- Strong storytelling and communication skills—you can articulate and advocate for your ideas across all levels.
- Foundational knowledge of HTML, CSS, and JavaScript to collaborate effectively with developers.
- Adaptability in a fast-paced environment where priorities shift, and innovation thrives.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
- Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
- Competitive HSA with company matching
- Paid parental leave
- Flexible vacation policy
- 401K options with company dollar-for-dollar match
- Employee stock options available from day one
- $2,000 annual educational allowance
- Catered lunch every Tuesday * an in-office perk
- MARTA transportation or office parking expenses covered
- Employee charitable donation company match, up to $500 annually
- Regular company outings and events
- Hybrid work options with $500 office stipend to set up your home office
- Designated bike storage
This position is based out of our Atlanta office and will require that you come into the office on Tuesdays and Thursdays.
Learn more:https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Hybrid work
Our local Atlanta UX team works 2 days/week out of our office located Downtown, Atlanta. We have catered lunch on Tuesdays and easy access to many local restaurants, parks, and MARTA within a few blocks. Parking, Marta, or Lyft stipend is covered. We often collaborate face-to-face in our ‘Design Studio’ to share ideas, chat, and enjoy each other’s company.
