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Senior Incident Handler

GoSecureMontreal, Quebec, Canada | California, United States | Quebec, Quebec, CanadaOnsite

Reporting to Manager of Incidence Response, , the Senior Incident Response Analyst plays a critical leadership role in driving the strategic direction, operational effectiveness, and continuous improvement of Incident Response (IR) service delivery. Acting as a key escalation point for complex or high-impact security incidents, this role combines deep technical expertise with cross-functional coordination and communication skills to guide both tactical investigations and long-term security enhancements.
As a senior member of the IR team, you will take ownership of incident lifecycle management, from detection and triage to root cause analysis, containment, remediation, and post-incident reporting. You will lead investigations, synthesize findings into actionable insights, and deliver clear, executive-level communications to internal stakeholders and external clients—ranging from engineering teams to senior leadership and strategic customers.You will also contribute to the development and refinement of incident response processes, playbooks, tooling, and threat intelligence integration.

In addition to hands-on response work, you will mentor junior analysts, drive tabletop exercises, and support the broader security program with insights that inform threat modeling, detection engineering, and preventative controls.

Required Qualifications


  • 5+ years of experience in cybersecurity with at least 3 years in an incident response or Security Operations role.
  • Ability to Travel on short notices (Up to 30% Travel Required).
  • Maintain valid travel documents at all times.

Preferred Qualifications


  • One or a combination of the following: GCIH, GCFE, GNFA, GREM.
  • Familiarity with MITRE ATT&CK, NIST 800-61, and modern IR frameworks.
  • Deep understanding of security event triage, attacker TTPs, ands forensic analysis techniques.
  • Experience with EDR, SIEM, SOAR, NDR, forensic tools, and packet analysis.
  • Experience with Unix/Linux, or work relating to OS internals or file-level forensics.
  • Proficiency in log analysis across Windows, Linux, and cloud environments.
  • Knowledge of security controls and incident response in a multi-platform environment including on-prem and cloud.
  • Proven ability to participate in large scale projects with high collaboration.
  • Excellent written and oral communications with experience preparing documentation for both technical teams and executive leadership.
  • Excellent judgment, decision making skills, and the ability to work under pressure
  • Excellent presentation skills and experience of presenting to senior management and senior leaders
  • Bilingual (Fench/English)

Working conditions


  • This position requires 24x7 on call rotation as per the predetermined schedule
  • Some evenings, weekends and possibly stat holidays will be required to be worked
  • 30% of travel on short notice will be required.

Why come to GoSecure?


-3 weeks vacation, 5 personal days, paid bereavement days -14 paid holidays -Group insurance plan: health, dental, vision, disability, life, travel -Employee assistance program (Dialogue) -RRSP and matching employer contribution -Peer recognition program and other awards granted throughout the years -Company stock options -Discounts on a variety of merchants -Young and dynamic team always striving to improve and much more! 

Life at GoSecure

In 2018, GoSecure and CounterTack, the leading provider of Predictive Endpoint Security for the enterprises, decide to drive a new innovative wave in Endpoint Security Active Threat Management by merging and creating CounterTack+GoSecure - where Managed Detection and Response (MDR) fully melds in the environment. CounterTack has established itself as the only true behavior-based predictive endpoint solution with in-memory analysis, multi-tenancy, and scalability that can manage hundreds of thousands of endpoints in a single deployment. As a market leader in Endpoint Detection and Response (EDR) and Next Gen Antivirus (NGAV), CounterTack expands its previous partnership with GoSecure to scale a best-in-class MDR Platform as a Service for the company's domestic and international clients. The merger of CounterTack+GoSecure has further enhanced our current solutions for enterprises of all sizes, whether deployed on-premise, hosted, or managed in the cloud.
Thrive Here & What We Value1. GoSecure is recognized as a leader and innovator in cybersecurity solutions.2. The company integrates an Endpoint and Network threat detection platform, Managed Detection and Response services, and Cloud/SaaS delivery.3. GoSecure focuses on innovation quality, integrity, and respect to become the trusted provider of cybersecurity products and services globally.4. GoSecure offers a creative and challenging work environment, competitive benefits package, and great atmosphere for career growth.5. GoSecure is committed to hiring a diverse work team (EEO/AA).6. The company emphasizes achieving the highest possible security posture without compromising business operations.</s>
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