Hendrick Motorsports
Location: 4400 Papa Joe Hendrick Blvd, Charlotte, North Carolina 28262
Retail Operations Assistant
Company:
Hendrick Motorsports
Location:
Charlotte, NC
Position Type:
Part-time (25-29 hours per week)
Position Overview:
Hendrick Motorsports, a leading NASCAR operation, is seeking a motivated and customer-focused Retail Operations Assistant to join our dynamic team. In this role, you will assist customers with merchandise-related questions, process sales, and maintain the store’s appearance. You will play a key part in ensuring a positive experience for our fans and customers by delivering excellent service and managing retail operations efficiently.
Key Responsibilities:
- Greet customers and assist them with their merchandise needs.
- Describe, recommend, and explain the use, operation, and care of products.
- Process sales transactions including calculating sales prices, processing payments (cash or credit), and issuing receipts.
- Maintain current knowledge of store promotions, sales, and policies regarding exchanges and returns.
- Keep the store clean, organized, and visually appealing for customers.
- Ticket, arrange, and display merchandise to attract customers and promote sales.
- Answer customer inquiries and resolve any concerns regarding the store and products.
- Handle merchandise exchanges, returns, and process sales contracts.
- Assist with inventory stock management and ensure products are properly displayed.
- Open and close cash registers, including balancing cash drawers and making deposits.
Skills & Abilities:
- Excellent communication skills with the ability to interact with a wide range of customers.
- Ability to work efficiently and independently, following store policies and procedures.
- Basic computer skills and the ability to learn new systems.
- Ability to maintain a professional, clean, and welcoming environment for customers.
- Strong attention to detail and organizational skills.
Qualifications:
- High School Diploma or General Education Degree (GED) required.
- Previous retail experience is preferred.
- Must be able to work part-time (25-29 hours per week).
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.
