Who We Are
At Gradient MSP, we make life easier for MSPs. Billing reconciliation? Automated. Business insights? A breeze. We help MSPs scale, and we’re looking for someone to help us scale, too.Enter: YOU.We need a Junior Operations Administrator—a detail-loving, task-wrangling, all-around ops powerhouse who’s down to jump in where needed. If you like variety, organization, and keeping things running smoothly, keep reading.What You’ll Be Doing🔹 Billing & Reconciliation: Help keep our Managed Billing Reconciliation (MBR) process on track—data, accuracy, and all that good stuff.🔹 Bookkeeping: Monthly credit card transactions and some light number-crunching.🔹 Admin & Ops: Support internal processes, track tasks, and generally make life easier for the team.🔹 Process Jedi: Help refine, document, and improve how we do things.What You Bring to the Table✅ 1-3 years of admin, operations, or bookkeeping experience.✅ A natural eye for detail—nothing gets past you.✅ Ability to juggle multiple tasks and keep things moving.✅ Some bookkeeping or reconciliation experience (QuickBooks/Xero? Even better!).✅ Tech-savvy and quick to pick up new tools.✅ Bonus points if you know a thing or two about MSPs or SaaS.What’s in It for You?✨ Remote-first (work from anywhere).✨ Be part of a small, tight-knit team making a big impact.✨ Tons of variety—no two days are the same.✨ A chance to grow with us as we scale.🦩 Ready to join the flock? Send your resume and a short note on why this role is your jam
