logo inner

Senior Data Engineer

NetomiCanadaRemote, Onsite
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.
Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network. Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience.

We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.Want to become a key part of the Generative AI revolution? We should talk. We are looking for a Senior Data Engineer with a passion for using data to discover and solve real-world problems. You will enjoy working with rich data sets, modern business intelligence technology, and the ability to see your insights drive the features for our customers. You will also have the opportunity to contribute to the development of policies, processes, and tools to address product quality challenges in collaboration with teams.

What You’ll Do


  • Architect and implement scalable, secure, and reliable data pipelines using modern data platforms (e.g., Spark, Databricks, Airflow, Snowflake, etc.).
  • Develop ETL/ELT processes to ingest data from various structured and unstructured sources.
  • Perform Exploratory Data Analysis (EDA) to uncover trends, validate data integrity, and derive insights that inform data product development and business decisions.
  • Collaborate closely with data scientists, analysts, and software engineers to design data models that support high-quality analytics and real-time insights.
  • Lead data infrastructure projects including management of data on cloud platforms (AWS/Azure), data lake/warehouse implementations, and data quality frameworks.
  • Ensure data governance, security, and compliance best practices are followed.
  • Monitor and optimize the performance of data systems, addressing any issues proactively.
  • Mentor junior data engineers and contribute to establishing best practices in data engineering standards, tooling, and development workflows.
  • Stay current with emerging technologies and trends in data engineering and recommend improvements as needed.

Required Qualifications


  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
  • 8+ years of hands-on experience in data engineering or backend software development roles.
  • Proficiency with Python, SQL, and at least one data pipeline orchestration tool (e.g., Apache Airflow, Luigi, Prefect).
  • Strong experience with cloud-based data platforms (e.g., AWS Redshift, GCP BigQuery, Snowflake, Databricks).
  • Deep understanding of data modeling, data warehousing, and distributed systems.
  • Experience with big data technologies such as Apache Spark, Kafka, Hadoop, etc.
  • Familiarity with DevOps practices (CI/CD, infrastructure as code, containerization with Docker/Kubernetes).

Preferred Qualifications


  • Experience working with real-time data processing and streaming data architectures.
  • Knowledge of data security and privacy regulations (e.g., GDPR, HIPAA).
  • Exposure to machine learning pipelines or supporting data science workflows.
  • Familiarity with prompt engineering and how LLM-based systems interact with data.
  • Experience working in cross-functional teams and with stakeholders from non-technical domains.

Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.Apply for this job

Life at Netomi

Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. We work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel. The Netomi platform instantly and autonomously responds to over 50% of a company's customer service tickets across email, social and chat. We leverage a combination of natural language understanding to accurately respond to tickets with precision and speed. The platform uses deep learning to continuously improve over time. The Netomi platform easily integrates with core business systems including Order Management Systems, CRM platforms and Inventory Management systems to resolve customer service tickets, not simply respond to incoming queries. The platform also enables predictive and proactive support, leveraging product, customer lifecycle and contextual triggers to anticipate needs and solve customer issues before they happen. Netomi combines the best of machine and human intelligence. The AI responds to the everyday support tickets, freeing up human agents to manage more complex tasks. Agents are more fulfilled as mundane tasks are eliminated, and customer happiness soars with faster resolutions. Backed by Index Ventures, Bowery Capital and Y Combinator, Netomi has offices in Silicon Valley, New York and India.
Thrive Here & What We Value* Dynamic, fast-paced work environment* Emphasizes innovation, creativity, and hard work* Committed to diversity in the workplace* Encourages collaboration and open communication* Backed by leading investors (Y-Combinator, Index Ventures, Jeffrey Katzenberg, Greg Brockman)* Mission-critical problems* Equal opportunity employer* Emphasizes continuous learning and skill development* Elite group of visionaries defining the future of AI for customer experience

Related Sub

This job belongs to these sub. Explore related roles here:
Machine learning jobs
Your tracker settings

We use cookies and similar methods to recognize visitors and remember their preferences. We also use them to measure ad campaign effectiveness, target ads and analyze site traffic. To learn more about these methods, including how to disable them, view our Cookie Policy or Privacy Policy.

By tapping `Accept`, you consent to the use of these methods by us and third parties. You can always change your tracker preferences by visiting our Cookie Policy.

logo innerThatStartupJob
Discover the best startup and their job positions, all in one place.
Copyright © 2025