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People Operations Manager

ManychatYerevan, ArmeniaOnsite

WHO WE ARE 🌍


Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners.With 250+ teammates across international offices in Amsterdam, Barcelona, Yerevan, São Paulo, and Austin — Manychat helps businesses across the globe improve their ROI and grow faster.

WHO WE'RE LOOKING FOR 🌟


We’re seeking an organized and proactive People Operations Manager to keep our Yerevan office running smoothly and help create a supportive and engaging environment for our team.We’d love to work with someone who brings solid experience in facility management, business travels, vendor relationships, and cross-department collaboration. In this role, you’ll take the lead on all of it – shaping the employee experience behind the scenes. Strong organizational, communication, and problem-solving skills are key.

And if you bring empathy, proactivity, and attention to detail, you’ll thrive here!

WHAT YOU'LL DO 🚀


  • Coordinate key employee lifecycle processes, including pre-boarding, onboarding, and offboarding in the Manychat office in Armenia.
  • Act as the primary point of contact between the Manychat legal entity and building management, ensuring seamless communication and alignment.
  • Ensure compliance with labor and fire safety regulations by developing safety policies, conducting regular workplace audits, organizing employee training and certifications, and coordinating with local authorities for inspections and updates.
  • Manage spend requests in respective areas, ensuring budget compliance and collaborating with the Finance team for approvals.
  • Assist with business trip arrangements across Manychat offices, maintaining the internal business trip systems and providing additional support as needed.
  • Oversee the rollout, initiate changes if necessary, and support health insurance plans for employees and their families in European offices.
  • Coordinate and attend internal events, including organizing team buildings, company events, and team outings.

WHAT YOU'LL BRING 💥


  • 2-3 years of relevant experience in facilities and/or people operations management, preferably in a startup environment.
  • Proficiency in G-Suite, Zoom, and Slack; knowledge of Notion and Miro is a plus.
  • Strong attention to detail, problem-solving skills, and the ability to manage multiple tasks.
  • Excellent communication skills and an empathetic, proactive approach.
  • Effective negotiation and vendor management skills.
  • Strong organizational skills.
  • Fluent English is a must.
  • Knowledge of Armenian and Spanish is a plus.

WHAT WE OFFER 🤗


Here’s how we care about your growth, well-being, and comfort:

  • Professional development budget for relevant conference tickets, training programs, or courses.
  • Flexible benefits package to customize your own perks.
  • Health insurance including dentistry and medical сheck-ups, and covering prescription medication expenses.
  • Free meals and snacks in the office.
  • Hybrid format to split your time between the comforts of home and collaborative office spaces.


Life at Manychat

ManyChat is a Messenger Marketing and chatbot platform founded in 2015. Our platform empowers businesses to build lasting relationships with customers through the power of conversation, improve their ROI and grow faster. We are the leading and fastest growing company in the field, and the founders of Messenger Marketing as a marketing discipline. BUILD YOUR BOT painlessly using an easy visual interface, so you don't have to ever worry about technical details involved in launching and operating your bot as part of your marketing mix. BROADCAST MESSAGES to thousands of subscribers. Every time someone starts chatting with your page on Facebook - they become a subscriber. ManyChat lets you broadcast messages to all of your subscribers at once; be it for news, content updates, valuable notifications or any other content. Remember, there is no algorithm, which means your subscribers are forever yours. SCHEDULE MESSAGES so you can sit back and relax. No everyone has the time to do daily broadcasts. Set up scheduled messages in advance and ManyChat will take care of sending your content at the right time. AUTOPOSTING from RSS, Facebook, Twitter and YouTube presents the automation you need to automatically ping your subscriber base every time you release new content. WELCOME USERS automatically by setting up beautiful welcome messages that greets every new subscriber personally. This message can contain pictures, sliders, menu options -- what you need to create the perfect way to engage your new subscriber. AUTOMATE replies to specific keywords. Make your bot more functional -- it's easy: just set up a keyword and define a reply. This can be used to create keyword menus, content catalogs or even text-based mini-games. The only limit is your imagination. TechCrunch: "Forget Apps, Now The Bots Take Over" TIME: "Messaging is evolving as the next platform..." The NY Times: "Bots are the new apps."
Thrive Here & What We Value1. Emphasis on employee growth, wellbeing, and comfort2. Annual professional development reimbursement3. Generous timeoff policy4. Competitive medical, dental, and vision coverage5. Hybrid work format6. Commitment to diversity and inclusion7. Equal Opportunity Employer with accommodations for individual needs8. Professional development opportunities9. Flexible work format10. Comprehensive benefits package

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