SightCall
Demanding global companies such as Whirlpool, Ford, GE Healthcare, Nespresso, Allianz, and Miele, build their vision-enhanced workflows for healthcare, field service, customer service, insurance, and financial services use-cases on SightCall’s Visual Engagement Platform. SightCall helps its Clients to perform & orchestrate complex Service and Support tasks execution at scale through innovative digital experiences powered by video, artificial Intelligence and Augmented Reality. SightCall’s platform provides a complete set of out-of-the-box features, integrations, APIs, and SDKs.The company works closely with CX Vendors like Nice, Genesys, Five9 and SaaS vendors like Salesforce, ServiceNow and Corelogic.SightCall is the leader in AR & AI powered visual assistance for global enterprises.
Created in 2008, we have +200 Enterprise Clients and deliver solutions across the globe (+100 countries).RoleWe are seeking a dynamic and results-driven Alliance Manager to lead our partner-driven sales initiatives and accelerate lead generation. This role is primarily focused on executing joint go-to-market strategies, co-managing partner-sourced deals, and fostering strategic relationships with key partners. The ideal candidate thrives in a fast-paced environment, excels at building partnerships, and has a strong track record of driving revenue through alliances.The position is based in Redwood City (USA) and offers a hybrid work arrangement (3 days per week in the office).Key Responsibilities:· Build & Strengthen Strategic Partnershipso Establish and nurture strong relationships with partner decision-makers at C-suite & VP levels.o Uncover partner organizational structures and key sales/alliance/GTM champions.o Connect regional partner teams with our AEs to drive collaboration and local engagement.o Ensure ongoing momentum with regular touchpoints and strategic alignment across both organizations.o Support executive-level engagement between our CPO/CEO and partner executive leadership.· Develop & Execute Joint Go-to-Market Strategieso Identify target markets and ideal customer profiles (ICP) in collaboration with partners, define joint revenue goals per target marketso Develop and document detailed strategic Partner Sales planso Define joint-value propositions benefiting both end customers and partner sales teams & organization.o Launch and manage marketing campaigns to promote SightCall within partners’ organization and externally, create and circulate sales enablement tools, organize and promote events &webinars.o Track success metrics and continuously optimize strategy for better performance.
Prepare sales reports and forecasts for management, highlighting sales activities, achievements, and challenges and provide regular updates and reports to senior management · Accelerate Partner-Sourced Dealso Work closely with internal AEs and partner sales organizations to drive pipeline growth.o Fast-track deal progression, support pricing strategies, and help terms/legal negotiations.o Remove internal hurdles within partner organizations to streamline deal closures.o Develop incentive programs and celebrate successful deal closures.Qualifications & Skills:· Minimum 3 years of experience in alliance management, channel sales, or business development.· Strong understanding of B2B sales, SaaS partnerships, and joint go-to-market strategies.
· Experience working within or with CCaaS, CX, CRM or BPM vendors is a plus.· Proven ability to drive revenue growth through partner ecosystems.· Excellent negotiation, relationship-building, and communication skills.· Ability to work cross-functionally with sales, marketing, and product teams.· Experience in deal acceleration, pricing strategies, and partner incentives.· Comfortable navigating complex partner organizations and identifying key stakeholders.· Entrepreneurial mindset with a passion for building long-term, high-impact alliances.Why Join Us?· Be a key driver of our partner growth strategy and revenue acceleration.· Collaborate with top-tier partners and internal sales leadership.· Work in a fast-growing, innovative environment with opportunities for career advancement.· Competitive compensation and benefits package.If you are passionate about building high-impact partnerships and driving business success through alliances, we’d love to hear from you!
