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Netomi
Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. We work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel. The Netomi platform instantly and autonomously responds to over 50% of a company's customer service tickets across email, social and chat. We leverage a combination of natural language understanding to accurately respond to tickets with precision and speed. The platform uses deep learning to continuously improve over time. The Netomi platform easily integrates with core business systems including Order Management Systems, CRM platforms and Inventory Management systems to resolve customer service tickets, not simply respond to incoming queries. The platform also enables predictive and proactive support, leveraging product, customer lifecycle and contextual triggers to anticipate needs and solve customer issues before they happen. Netomi combines the best of machine and human intelligence. The AI responds to the everyday support tickets, freeing up human agents to manage more complex tasks. Agents are more fulfilled as mundane tasks are eliminated, and customer happiness soars with faster resolutions. Backed by Index Ventures, Bowery Capital and Y Combinator, Netomi has offices in Silicon Valley, New York and India.
Martech
50 - 250 employees
San Francisco, California, United States
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Motorq
Motorq provides customers with business intelligence through its cloud-based connected car data and analytics platform. By seamlessly ingesting, normalizing and analyzing data from both OEM-embedded systems and aftermarket telematics, Motorq's machine learning and AI capabilities make sense of terabytes of otherwise unintelligible data streams, enabling customers to make better decisions. Motorq has partnered with seven of the ten largest vehicle manufacturers to securely access vehicle data for its customers, including many of the top 300 fleets and top 20 global fleet management companies.
Automotive
50 - 250 employees
San Francisco, California, United States
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Magic
Consumer
250 - 500 employees
San Francisco, California, United States
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