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Data Analyst Intern (Summer 2025)

Vail SystemsGreater ChicagoHybrid, Onsite

Who You Are


Are you interested in…Working with large volumes of real-world application data?Improving business outcomes based on insights you provide from your data analysis?Getting hands on experience alongside a collaborative and nimble project team?As a Vail Data Analyst Intern, you will practice translating business questions into actionable intelligence. You'll do so by interpreting requirements, interfacing with multiple data sources, and applying statistical models to test hypotheses. In addition to your work with data, you will hone your communication skills as you collaborate with your project team to shape stories, convey the results of your analysis to non-technical audiences, and advise leadership on the impact of potential business decisions.

As a result of your internship, you will help Vail improve its applications and provide greater value to our customers.#BI-Hybrid

Qualifications


  • Be currently pursuing a Bachelor’s in Data Science, Math, Statistics, Computer Science, Business, or a related field.
  • Have experience analyzing data quantitatively and qualitatively.
  • Have familiarity with SQL or other database structures.
  • Have experience with Excel.
  • Have serious interest in performing strategic analyses.
  • Some knowledge of data visualization best practices, preferred.
  • A talent for storytelling, preferred.
  • Experience communicating data/results to non-technical audiences, preferred.
  • Experience with Tableau, Power BI, Superset, or other data visualization tools including Excel, preferred.
  • Experience with a statistical programming language such as R or Python, preferred.

Who We Are


At Vail, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Using Vail technology, we make millions of voice interactions better every day. We process around 10% of all toll-free call traffic in the U.S.; 1 in 10 times when someone calls a customer support hotline, Vail is routing or interacting with that call.We are rapidly growing across multiple dimensions, including our customer base, the scope of products we offer, and the size of our team.

Now is the right time for a strong candidate to join and grow with us. We have a supportive culture where employees are encouraged to achieve both personal and team goals because we believe growth leads to both business impact and personal fulfillment. We are striving to implement and sustain an inclusive and equitable work environment for all employees by sourcing underrepresented groups and continually empowering those individuals within our organization to further enrich Vail’s communication solutions.

We recognize that equitable and unique individuals benefit our teams’ problem-solving, innovation, and development efforts. Our offices are located in Deerfield and Chicago, IL. Interviews and onboarding are conducted in our offices when possible. We observe a hybrid work format that provides employees flexibility to collaborate with team members based on business needs. Apply for this job

Life at Vail Systems

Vail Systems is an Enhanced Network Services provider that develops, hosts and licenses scalable and extensible customer care and conferencing solutions for service providers and enterprises. Vail offers customers a range of extensible, reliable and scalable voice services from Hosted VoiceXML Platform services for third-party developers looking to create their own differentiated voice applications to turn-key hosted voice application services such as Hosted IVR and Speech-based Applications, Routing and Call Control, Reservationless Conferencing, and Outbound Notifications Services. These voice services help to improve customer loyalty, increase productivity and reduce costs. Vail's Contact Center solutions include: -Advanced Routing and Call Control -Network Announcements -Network IVR ad Speech recognition -Network Queuing -Outbound Notification and Messaging -VoiceXML Hosting -Whole Call Recording Vail's Conferencing solutions include: -Reservation-less Conferencing -Recording and Playback
Thrive Here & What We Value1. Supportive culture with encouragement of personal and team goals2. Competitive compensation and flexible benefits3. Multiple medical, dental, vision plan options4. Company-paid life insurance, short/long-term disability coverage5. 401(k) savings plan with company match (50% on first 6%)6. 32 days total annual PTO7. Annual Bonus Program8. Paid maternity and paternity leave9. Relocation allowance10. Employee referral bonus, Gym membership, Technical/Professional Development stipend
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