Vail Systems

Vail Systems is an Enhanced Network Services provider that develops, hosts and licenses scalable and extensible customer care and conferencing solutions for service providers and enterprises. Vail offers customers a range of extensible, reliable and scalable voice services from Hosted VoiceXML Platform services for third-party developers looking to create their own differentiated voice applications to turn-key hosted voice application services such as Hosted IVR and Speech-based Applications, Routing and Call Control, Reservationless Conferencing, and Outbound Notifications Services. These voice services help to improve customer loyalty, increase productivity and reduce costs. Vail's Contact Center solutions include: -Advanced Routing and Call Control -Network Announcements -Network IVR ad Speech recognition -Network Queuing -Outbound Notification and Messaging -VoiceXML Hosting -Whole Call Recording Vail's Conferencing solutions include: -Reservation-less Conferencing -Recording and Playback