At FIGS, our mission is "to celebrate, empower, and serve those who serve others." We are seeking an experienced Outbound Account Executive to drive the growth of FIGS scrubs within the B2B healthcare sector. Your focus will be on acquiring new clients, targeting C-suite executives, and increasing customer loyalty through strategic sales efforts. You will also play a key role in presenting FIGS' offerings to high-level stakeholders and exceeding million-dollar revenue goals.
What You’ll Do:
Customer Acquisition
- Identify and capitalize on new business opportunities to expand FIGS' customer base in the healthcare sector.
- Target and engage C-suite executives and other key decision-makers to drive high-value contracts and strategic partnerships.
- Design and execute innovative lead generation strategies to identify high-potential prospects.
- Proactively prospect and network to develop a robust pipeline of qualified leads.
- Build strong relationships with key decision-makers, create long-term partnerships and increase conversion rates.
Customer Retention
- Develop and implement strategies to enhance customer retention and lifetime value.
- Cultivate and maintain strong relationships with key accounts to ensure high levels of satisfaction.
- Collaborate with cross-functional teams to deliver exceptional customer experience and drive repeat business.
Sales Strategy & Execution
- Maintain an accurate and up-to-date CRM pipeline, managing deals from initial contact through to close.
- Consistently meet or exceed sales targets, including million-dollar revenue goals, by leveraging effective outreach and sales tactics.
- Deliver compelling presentations to C-suite executives and other senior stakeholders, articulating the value of FIGS products and solutions.
- Analyze customer needs and tailor solutions to meet those needs while achieving company objectives.
- Become a product expert, understanding embroidery logo and inventory process.
Customer Onboarding & Experience
- Support customer onboarding to the TEAMS ordering experiences.
- Manage ongoing account needs, including returns, replacements, and continued orders.
- Maintain regular contact to identify expansion opportunities and promote recurring orders.
Qualifications:
- Minimum of 2–3 years of B2B AE sales experience with a proven track record of exceeding million-dollar sales goals.
- Proven experience targeting and presenting C-suite executives and senior-level decision makers.
- Strong knowledge of the healthcare industry and its enterprise organizations.
- Expertise in CRM platforms (e.g., Salesloft, HubSpot, Zendesk, LinkedIn Sales Navigator) and sales enablement tools.
- Exceptional communication, presentation, negotiation, and relationship-building skills.
- A strategic thinker who thrives in a fast-paced, result-driven environment.
- Self-motivated, disciplined, and capable of working independently in a remote setting.
FIGS Benefits:
- Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
- Amazing 401(k) program, with a company match up to the first 6% of your contribution
- Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
- FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
- Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
- FIGS sponsored Uber Eats voucher for in-office weeks
- Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
- Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…
*Benefits eligibility is determined by hour requirements and length of service
A little bit about us…
FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers.
Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.
FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.
Life at FIGS
FIGS is revolutionizing the antiquated $10 billion medical apparel industry through its use of ridiculously soft and technical fabrics that are tailored to perfection. FIGS medical apparel is anti-microbial, wrinkle resistant, stain repellent, lint free and utilizes four way stretch. Through its customer-centric, vertically integrated e-commerce platform, FIGS has transformed the way medical professionals shop. Through its threads for threads initiative, for every set of scrubs sold, FIGS gives a set to a healthcare provider in need.
The company has raised over $10 million in capital from a great group of tech investors including Campfire Capital, JH Partners, Mohr Davidow Ventures, Irving Place Capital, Raptor Ventures, Karlin Ventures, Riverwood Capital, 500 Startups, Suffolk Equity Partners, the Milken Family, Will Smith, Peter Morton, Steve Tisch, and John Fisher.
Thrive Here & What We ValueFIGS is committed to creating a diverse and inclusive workplace culture that values all employees' unique perspectives and experiences. | FIGS offers comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. | FIGS sponsored Uber Eats voucher for in-office weeks | Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide.</s> | FIGS Compensation and Benefits: Pay Range, Annual bonus, Comprehensive benefits and perks package focused on your well-being, 100% FIGS-sponsored life insurance and disability insurance, Amazing 401k program, with a company match up to the first 6% of your contribution, Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers | Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…</s> | FIGS Compensation and Benefits: Pay Range, Additional Compensation and Benefits offered include: Equity, Annual bonus, Comprehensive benefits and perks package focused on your well-being, 401(k) program, Paid time off | A little bit about us…FIGS is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price.</s> | Focus on employee well-being and benefits package | Equity program for new-hire employees | Paid time off and parental leave policies | Community-driven mission to improve healthcare professionals' lives globally</s> | Amazing 401(k) program, with a company match up to the first 6% of your contribution | Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation | Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. | Annual bonus: This position is eligible to participate in the FIGS annual bonus program | Comprehensive benefits and perks package focused on well-being | 401(k) program with company match up to the first 6% of contribution | Generous paid time off - including flexible vacation for salaried team members and up to 3 weeks of accrued vacation for hourly team members | Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and more</s> | 1. Positive attitude | 2. Sense of humor | 3. Drive to succeed and get things done efficiently and effectively | 4. Loves language, the FIGS product, and working on a team | 5. 100% Awesome. Like our scrubs.</s> | Amazing 401(k) Program with Company Match up to First 6% | Generous Paid Time Off - Flexible Vacation for Salaried Team Members, Up to 3 Weeks of Accrued Vacation for Hourly Team Members | Meaningful Time Away for Baby Bonding, Including Parental Leave and New Parent Care Meals | Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and More...</s> | Collaborative environment | Dependable and insightful team members | Innovative approach to problem-solving | Respectful workplace culture | Analytical and deliberate decision-making process</s> | 1. Passion for Technology, Collaboration, and Creative ProblemSolving | 2. Opportunity to learn valuable skills with a fastgrowing ecommerce company | 3. Collaborate with the Director of IT and senior leadership | 4. Meaningful projects and work closely with upperlevel support as necessary | 5. Comprehensive benefits and perks package focused on your wellbeing</s> | FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan | 1. Comprehensive benefits and perks package focused on your wellbeing | 2. Amazing 401(k) program, with a company match up to the first 6% of your contribution | 3. Generous paid time off We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation | 4. Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers | 5. FIGS sponsored Uber Eats voucher for inoffice weeks | 6. Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount sitewide</s> | 1. Founderled, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. | 2. Redefining what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. | 3. Largest DTC platform in healthcare apparel, selling our products to a rapidly growing community of loyal customers. | 4. Built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s categorydefining healthcare apparel and lifestyle brand. | 5. Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale.</s> | FIGS Compensation and Benefits: pay range between $190,000 and $200,000, comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass | Equity: all FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan | 2. Amazing 401(k) Program with a Company Match up to the First 6% of Your Contribution | Comprehensive benefits package focused on well-being | Generous paid time off, including flexible vacation for salaried team members and up to 3 weeks of accrued vacation for hourly team members | Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and other benefits.</s> | FIGS Compensation and Benefits: Pay Range, Additional Compensation and Benefits offered include: Equity, Annual bonus, Comprehensive benefits and perks package focused on your well-being, 401(k) program, Paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
