Senior Resource Manager
Position: Full-time
Location: Remote - New York, Denver, Los Angeles
OVERVIEW:
Movement Strategy believes that social media is the most important marketing channel. Together, we lead the best brand social channels (like Netflix, Amazon, WarnerMedia, Intuit, and more) to make award-winning social-centric work that breaks through the cultural zeitgeist and drives unparalleled brand growth. Our vision is to create a future where brands add real value to every community they touch – and our employees get to be a part of creating that future. Our team of high-performers thrives on collaboration and innovation, fostering an environment where diverse perspectives are valued, and creativity is encouraged at every turn.
We prioritize professional growth and development, offering continuous learning opportunities and a supportive atmosphere that empowers our teams to push boundaries and deliver exceptional results. We have remote hubs in New York, Denver, and LA, and we span across the United States.Our Senior Resource Manager is diplomatic, people-driven, and passionate about making the agency run smoother through strategic partnership with department leads to optimize project teams. They oversee and manage project staffing and out-of-office coverage planning while providing support to the Operations team on optimizing finances and streamlining processes that impact our agency's efficiency and profitability. This role regularly analyzes and acts on data related to capacity, burn, and utilization to make informed staffing decisions.
They will play a pivotal role in managing agency allocations and helping us scale and pivot to meet the needs of our clients, while developing a strong understanding of our departments' talents and skill sets. This role combines operational excellence in resource management with the ability to translate staffing decisions into meaningful business insights, helping achieve our broader agency goals for growth.
REPORTING STRUCTURE & COHORTS
- Direct Supervisor: Director, Operations
- Close Cohorts: Operations, Project Management, Talent Acquisition, Senior Leadership (all departments)
KEY FOCUS AREAS
Your core responsibilities center around proactively managing resource demands, prioritizing against team availability, and translating actionable data into staffing decisions. You'll work closely with team leadership to identify opportunities for increasing efficiencies and maintaining healthy utilization across all teams, while supporting Operations with the financial implications of resource planning.
RESPONSIBILITIES
- Resource Planning & Team Management
- Develop a comprehensive understanding of team strengths across all disciplines to make strategic staffing decisions
- Partner with Project Management and department leads to identify appropriate staffing for new opportunities and manage resource shifts due to project changes
- Proactively manage staff plan allocations based on active scopes and new business forecasting
- Lead and facilitate all resourcing-focused meetings, including weekly department staffing reviews and resource planning sessions with key stakeholders
- Maintain and enhance coverage planning workflow, continuously identifying opportunities for improvement
- Build strong partnerships with department leads, acting as the primary point of contact for all resource-related needs across the organization
- Identify and coordinate freelance and/or new hire support needs, preparing necessary documentation for Operations/Finance approval
- Uphold staff agency capacity goals through collaborative problem-solving
- Cross-functional Collaboration
- Act as primary liaison between department leads, Operations, and Talent Acquisition
- Work hand-in-hand with Talent Acquisition team to support both proactive and reactive hiring needs
- Partner closely with Project Management to understand project demands, timeline shifts, and scope changes that impact resourcing
- Collaborate with Senior Operations Manager and HR Generalist on operational initiatives related to Resource Management (e.g., tool access and management)
- Partner with department leads to optimize resource allocation within existing scopes, identifying creative solutions before pursuing additional expenditures
- Create an environment of open communication around resource needs and challenges
- Analytics & Process Optimization
- Lead and optimize resource management processes, including Operations implementation support of new workflows and tools to enhance efficiency
- Regularly analyze and report on capacity, burn, and utilization metrics to inform staffing decisions
- Maintain accurate resource data and precise documentation across all platforms and tracking systems to support Operations, Project Management, and Finance planning needs
- Partner with Operations to analyze resource trends and provide quarterly insights that inform strategic planning
REQUIREMENTS
- 7+ years of post-college experience in advertising (background: Resourcing, Project Management, or Operations)
- PM and/or RM certifications or classes are a plus!
- Experience managing and identifying resources for project budgets up to $5M
- Proven track record of developing and executing complex staffing plans across multiple departments
- Strong analytical mindset with ability to transform resource data into strategic staffing decisions
- Proactive problem-solver who develops creative solutions by approaching challenges from multiple angles
- Track record of building strong partnerships with department heads and senior leadership
- Autonomous and accountable for your work and responsibilities, managing up to your supervisor on an ongoing basis
- Advanced proficiency in resource management platforms such as OpenAir, Mavenlink, Harvest/Forecast, Coda, and/or Asana
- Strong Excel/Google Sheets skills with demonstrated ability to manage and analyze resource data
IDEAL QUALITIES
- Strategic relationship builder who can balance team needs with business constraints
- Diplomatic yet firm, with ability to push back on scope changes while maintaining strong partnerships
- Proactive project management approach to resource planning
- Excellent written and verbal communication abilities
- Analytical curiosity and eagerness to learn business implications of resourcing
- Ability to remain calm and collected in hectic situations, yet assertive when needed
- Strong problem-solver who can think creatively about staffing solutions
- Natural collaborator who makes others' jobs easier
- Creates a positive and open environment
- Champions diversity and inclusion in team building
SALARY & COMPENSATION
In compliance with local and state law, we are disclosing the compensation for roles that will be performed in New York City, Colorado, and California. The range listed is just one component of Movement Strategy’s total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awardsPay Range: $95 - 115k salary per year
PERKS
- 100% employee contribution for health (base plan), vision, and dental
- Flexible Spending Account (FSA)
- 401K Retirement Plan with Company Match
- Short and Long Term Disability
- Life Insurance & AD&D
- Paid Parental Leave
- Fully-Remote Agency
- Flexible Paid Time Off
- Take-As-You-Need Paid Time Off
- Take-As-You-Need Paid Mental Health Days
- 10 days minimum required off per year
- (11) Company Paid Holidays
- (3) Summer Fridays- Fully Off
- Week-Long Winter Agency Closure
- New Business Referral Bonus
- Anniversary Bonus Program
- Support for continued education
- Movement Journey Program - Stipend for personal growth
- Health and Wellness Program
- WeWork Membership
- Positive Impact and Diversity, Equity, and Inclusion (DEI) Committees
- Employee Resource Groups
Movement Strategy is an Equal Opportunity Employer
At Movement, we believe that what we put out into the world matters. And since we were founded on the principles of paving our own path, we take bold steps towards what we believe is the right direction. This means addressing the big stuff: the systems of inequality that impact some of us far more than others. As culture creators, we firmly believe we have a responsibility to our colleagues, clients, communities, and the industry to live up to the Movement name. We confront inequities head-on as they come, knowing that this work is never done and that we must keep the momentum.
